[resolved] Bug: Crash trying to open up Power Lookup

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Lynden Williams | Forum Activity | Posted: Mon, Jun 1 2015 7:40 PM

1. Opened the Sda Bible Dictionary.

2. Opened the information Tab.

3. Tried to open the Power look Tab.

4. Software crashes.

The computer was indexing a journal at the time.

4572.LogosCrash.zip

Lynden Williams Communications

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Dave Hooton | Forum Activity | Replied: Tue, Jun 2 2015 2:08 AM

Confirmed:-

1. Open Lexham Bible Dictionary

2. Open Info tool from its tab

3. Try to open Power Lookup from menu

4. Crash

1614.LogosCrash.txt

Also crashes in the Context menu after selecting a word and then Power Lookup.

3730.LogosCrash.txt

Dave
===

Windows 11 & Android 8

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Jack Caviness | Forum Activity | Replied: Tue, Jun 2 2015 2:33 AM

6.4 Beta 2 Mac OS 10.10.3

Did not crash for me, but Power Lookup stayed blank.

Dave Hooton:

1. Open Lexham Bible Dictionary

2. Open Info tool from its tab

Not sure I understand Step 2.

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Dave Hooton | Forum Activity | Replied: Tue, Jun 2 2015 4:00 AM

Jack Caviness:

Dave Hooton:

1. Open Lexham Bible Dictionary

2. Open Info tool from its tab

Not sure I understand Step 2.

Info is part of my layout

Dave
===

Windows 11 & Android 8

Posts 13428
Mark Barnes | Forum Activity | Replied: Tue, Jun 2 2015 5:09 AM

Opening Power Lookup from the tools menu, from a blank layout, will crash for me.

This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

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LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Tue, Jun 2 2015 8:12 AM

Mark Barnes:

Opening Power Lookup from the tools menu, from a blank layout, will crash for me.

I can reproduce this on Windows only. I've created a case.

Dylan Rondeau, Software Tester

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Tim Deahl | Forum Activity | Replied: Tue, Jun 2 2015 8:53 AM

Crashes for me too.

Posts 318
Bruce Roth | Forum Activity | Replied: Tue, Jun 2 2015 11:57 AM

I tried to open a saved layout that had the Power Lookup as part of that layout. 

Crashes.

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Wed, Jun 3 2015 9:20 AM

Dylan Rondeau:

Mark Barnes:

Opening Power Lookup from the tools menu, from a blank layout, will crash for me.

I can reproduce this on Windows only. I've created a case.

This crash is fixed in 6.4 Beta 3.

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

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Dave Hooton | Forum Activity | Replied: Wed, Jun 3 2015 3:21 PM

So it is!

Dave
===

Windows 11 & Android 8

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Lynden Williams | Forum Activity | Replied: Thu, Jun 4 2015 3:16 AM

Thanks for the fix.

Lynden Williams Communications

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