I have trouble using Logos 5!!!

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Posts 7
Glory Jo | Forum Activity | Posted: Tue, Jun 9 2015 8:35 PM

When I use Bible fact and Passage guide...

Few second later, shut down Logos 5 program. 

what happen? 

I re install Logos 5. . . 

Help ME!

Posts 25771
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Jun 9 2015 9:44 PM

Please enable diagnostic logging and post logs in a reply to this thread after Logos has crashed, details at https://wiki.logos.com/Diagnostic_Logging 

Posts 19577
Rosie Perera | Forum Activity | Replied: Tue, Jun 9 2015 9:52 PM

Jo, do follow Graham's suggestion so that Faithlife can help diagnose what is going wrong. But also, do you realize that Logos 6 is now the current version and it's free to upgrade to the Logos 6 core engine? If you have a computer that could handle it (see the System Requirements at the bottom of that page), that might be the way to go, as any bugs in Logos 5 are likely not going to get fixed anymore at this point; all future development is focusing on Logos 6 and beyond. However diagnosing what is going wrong could help MVPs find a resolution for you that could get you able to function again (it might not be a bug in Logos, but rather perhaps one of your databases has become corrupt and can be deleted and regenerated).

Posts 7

This is mt situation. Check Plz

Posts 25771
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Jun 9 2015 11:20 PM

Please don't create separate threads for the same problem.

Let's continue the discussion at https://community.logos.com/forums/t/106092.aspx  

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