Interactive Resources in Mac Version not functioning

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Pamela S Downs | Forum Activity | Posted: Thu, Jul 23 2015 5:48 AM

I just saw the Logos Pro video on using interactive resources and tried to use them. I opened several and they do not display properly. There are just lots of random colors in dots and lines or a small black square. What do I need to do?

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Lynden Williams | Forum Activity | Replied: Thu, Jul 23 2015 5:49 AM

Welcome to the Forums Pamela. 

Have you restarted the computer?

If so, check the manufacturers website for updated drivers.

All Religious Education in Logos Bible Software. Logos Youtube Channel

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Jack Caviness | Forum Activity | Replied: Thu, Jul 23 2015 5:54 AM

Pamela S Downs:

I just saw the Logos Pro video on using interactive resources and tried to use them. I opened several and they do not display properly. There are just lots of random colors in dots and lines or a small black square. What do I need to do?

Logs might help us to understand what has happened. See the Mac Logs link in my signature. What version of Logos? What version of the Mac OS?

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Rev. Wayne Paul Barrett | Forum Activity | Replied: Thu, Jul 23 2015 6:41 AM

I am also experiencing this on a MacBook Pro (Retina, 13-inch, Late 2013) running Yosemite 10.10.4 (the latest, non-beta OS X). I wonder if it is a mac-related bug, or is this a Logos Now feature, or a feature that is not available unless one has certain datasets (I only have the free engine for 6, as I was not in a financial position to do anything additional when 6 came out). The blog post and accompanying video were not clear in this regard (or perhaps the video was; I only watched to see where the feature was located, tried it, and discovered that the interactive resources doesn't even show up for me; I'm pretty sure that I should have at least the weights/measures interactive, so I'm guessing that this is a bug and that I'm supposed to have that interactives menu available). 

MacBook Pro (Retina, 13-inch, Late 2013)

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Pamela S Downs | Forum Activity | Replied: Thu, Jul 23 2015 7:05 AM

Restarting solved my problem. 

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Jack Caviness | Forum Activity | Replied: Thu, Jul 23 2015 1:47 PM

Rev. Wayne Paul Barrett:
I only have the free engine for 6,

And that is the reason you do not have any of the interactives—see, for example, https://www.logos.com/product/45503/weights-and-measures-converter 

Those prices are dynamic prices for me. Your levels will vary.

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