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David Kivioja | Forum Activity | Posted: Thu, Jul 23 2015 7:07 PM

I'm having trouble viewing all my note documents and highlights on my android phone.  I can see some but not all.  Has anyone run across this and do you know how to fix it?

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Graham Criddle | Forum Activity | Replied: Thu, Jul 23 2015 11:12 PM

Hi David - and welcome to the forums 

Do you mean that all of the notes / highlights from a particular notes document are not visible in which case its probably an issue with that document or do you mean that some appear and some don't seemingly at random?

Is there any correlation between "visibility" and whether they were created on the phone itself or an amother device and they are synching to the phone?

If the questions don't make sense please advise and we can go into more detail!


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David Kivioja | Forum Activity | Replied: Sat, Jul 25 2015 11:52 AM

Hi Grahm.  Thanks for replying.  The problem is some documents appear on my Android phone, but not all.  I've created some through my desktop and some on my iPad.  However, I do not have all of them on my phone.  So it seems like some are synching to the phone, but not all.  This is a new Samsung Galaxy S6 phone.

Thanks for the help,


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Kevin Byford (Faithlife) | Forum Activity | Replied: Mon, Jul 27 2015 10:04 AM


How long did you wait for your notes/highlights to sync on your new phone?  It appears you have well over ten thousand notes and it does take a while for notes to sync, especially if you are on cellular instead of a wifi network.

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