Windows 10 logos six starts up then crashes. if I start with holding ctrl down logos starts to blank page, as soon as I click home page logos crashes.

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Heinrich Rusterholz | Forum Activity | Posted: Thu, Aug 6 2015 10:06 PM

6305.cef.zip

5635.LogosIndexer.zip

5722.Logos.zip

8877.LogosError.zip

Windows 10 logos six starts up then crashes.  If I start with holding ctrl down logos starts to blank page, as soon as I click home page logos crashes.

Heinrich

Posts 9093
LogosEmployee

Do you have LavaSoft Ad-Aware Web Companion installed? It is not compatible with Logos 6. There are two options:

  1. Uninstall Web Companion
  2. 6.5 contains a fix for this issue. It's available now as a Release Candidate and you can download it here: https://community.logos.com/forums/t/113900.aspx 
Posts 159
Richard Bonjour | Forum Activity | Replied: Sun, Aug 9 2015 7:31 AM

Bradley,

I don't have web companion installed and Logos is doing the same thing for me on windows 10. I can load it if a hold down ctrl to a blank page, but as soon as a touch the home page icon, it crashes. 

Posts 29461
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Aug 9 2015 7:39 AM

Richard Bonjour:
I can load it if a hold down ctrl to a blank page, but as soon as a touch the home page icon, it crashes. 

Please create a new thread. Explain your issue clearly, providing appropriate details. You will need to enable and post logs (see my signature line).

macOS, iOS & iPadOS | Logs |  Install

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