BUG: Support Info missing for Bibles (L6.5 on Mac OS X 10.10)

JT (alabama24)
JT (alabama24) MVP Posts: 36,512
edited November 20 in English Forum

The "support info" section is blank for all bibles. 

macOS, iOS & iPadOS |Logs| Install
truth over tribe

Comments

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    alabama24 said:

    The "support info" section is blank for all bibles. 

    Alabama,

    I have the following in my ESV, I am on Logos for Mac 6.5

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

  • Angela Murashov
    Angela Murashov Member Posts: 1,532

    alabama24 said:

    The "support info" section is blank for all bibles. 

    Looks like this happens to all resources, not just Bibles. I can reproduce this on 6.4 SR-3 and 6.5 on Mac, and will create a case to get this fixed. 

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512
    https://community.logos.com/discussion/comment/756071#Comment_756071
    Angela Murashov said:

    Looks like this happens to all resources, not just Bibles. I can reproduce this on 6.4 SR-3 and 6.5 on Mac

    For clarification: I was able to reproduce it for Bible's only. The non-bible resources I checked worked fine. I am not able to check L6 at present to see if I can figure out what might be the commonality... I think, however, that I checked Vyrso resources rather than Logos ones (they happened to be open at the time).

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512
    https://community.logos.com/discussion/comment/756071#Comment_756071

    Angela Murashov said:

    I can reproduce this on 6.4 SR-3 and 6.5 on Mac, and will create a case to get this fixed. 

    The support info is now appearing for me, without an update to the engine. Is this a web based issue? Does this info not appear offline?

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

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