Crash (freezing)

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Aaron Pierce | Forum Activity | Posted: Thu, Aug 13 2015 6:46 AM

   I was using Logos 6 like normal and it began freezing, and then it shut itself down.  I would click on the Logos icon on my dock and from Finder, but it wouldn't ever open back up.  I have restarted my computer, but it still does the same thing.  I followed the instructions on the website for the zip file, but it wouldn't let me click "sample" as it instructed me to since Logos wasn't opening, so I just clicked "archive logs."

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JT (alabama24) | Forum Activity | Replied: Thu, Aug 13 2015 9:14 AM

Welcome! Sorry you are having troubles. Tongue Tied

It sounds like you are having a common problem that was resolved some time ago... but you never got the fix. Your logs are quite old, so there is no help there except for me to know you are on Mac (which was the platform with the trouble). 

Try opening the app from the applications folder. You will then want to update the engine. If that doesn't work, manually download and install the latest engine. See my signature line for help.

macOS, iOS & iPadOS | Logs |  Install

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