Bug(Mac): Print/Export Margins Selection Not selectable the second time

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LimJK | Forum Activity | Posted: Wed, Sep 2 2015 10:32 PM

Hi,

I accidentally found this strange bug when trying to export an article when trying the various margins.

How to re-construct the problem:

  1. Assume that the NORMAL margin was the default
  2. Select NARROW margin from the drop down list by clicking on the small inverted triangle. All is well so far
  3. However, after that if I attempt to click the inverted triangle again to change the margin, nothing happens and no drop down list

The strange part ... if you select different permutation of switching margins the results defer; seems like switching between NORMAL and NARROW it always failed the second time.

I am using Logos Bible Software 6.5 SR-1 (6.5.0.0044) and only tried on Mac, not sure we have the same problem for Windows.

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 1572
Forum MVP
Levi Durfey | Forum Activity | Replied: Thu, Sep 3 2015 4:28 AM

I can confirm, on a Mac, but for me, I cannot get the drop drop menu to appear a second time no matter what (until I close the the window and try print/export again). I can only change the margins once.

Posts 1002
LimJK | Forum Activity | Replied: Thu, Sep 3 2015 4:58 AM

Integ:

I can confirm, on a Mac, but for me, I cannot get the drop drop menu to appear a second time no matter what (until I close the the window and try print/export again). I can only change the margins once.

Integ,

Thanks for confirming.

I spent about half and hour to test all the various permutation ... I know, it is not very productive use of my time Sad 

If you start with WIDE margins for example, then switch between WIDE and MODERATE, it is OK. Not very consistent, so to make it re-constructable by Logos programmers, I provided only one scenario switching between NORMAL and NARROW Smile

I am sure they will fix it for us soon Smile

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 1002
LimJK | Forum Activity | Replied: Sat, Sep 5 2015 2:30 AM

LimJK:

I am using Logos Bible Software 6.5 SR-1 (6.5.0.0044) and only tried on Mac, not sure we have the same problem for Windows.

I have just tried the same thing on Logos for Windows 6.5 SR-1, it is working as expected ... this is a Mac only problem.

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 1002
LimJK | Forum Activity | Replied: Sun, Sep 6 2015 9:48 AM

Bump ... hope someone in Logos see this Smile

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 1002
LimJK | Forum Activity | Replied: Mon, Sep 14 2015 7:31 AM

Bump ... not sure if anyone from Logos sees this ... I suppose due to the time zone differences, when Logos wakes up, my post goes to the next page Sad

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Mon, Sep 14 2015 8:25 AM

LimJK:

Bump ... not sure if anyone from Logos sees this ... I suppose due to the time zone differences, when Logos wakes up, my post goes to the next page Sad

Actually you bumped it over the weekend, when we weren't in the office. Smile

I'll create a case.

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 1002
LimJK | Forum Activity | Replied: Mon, Sep 14 2015 6:59 PM

Dylan Rondeau:

Actually you bumped it over the weekend, when we weren't in the office. Smile

I'll create a case.

Dylan,

Thank you!

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Mon, Sep 21 2015 9:38 AM

Dylan Rondeau:

LimJK:

Bump ... not sure if anyone from Logos sees this ... I suppose due to the time zone differences, when Logos wakes up, my post goes to the next page Sad

Actually you bumped it over the weekend, when we weren't in the office. Smile

I'll create a case.

This should be fixed in 6.6.

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 1002
LimJK | Forum Activity | Replied: Mon, Sep 21 2015 10:03 AM

Dylan Rondeau:

This should be fixed in 6.6.

Dylan,

Thanks ... I can Confirm that it is fixed in 6.6 Smile

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

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