Bug - After "Undelete documents" of a deleted word lists the content is gone

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Erwin | Forum Activity | Posted: Mon, Sep 21 2015 10:11 AM

I have unwillingly deleted an extensive word list due to bad usability (the highlighted row looks the same as the row beneath - same highlighting color).

After applying "Undelete documents" in "Documents" I got redirected to the cloud where my files are stored. I was able to detect the deleted file in "documents.logos.com/deleted". I have marked the deleted document and clicked on undelete. The deleted word list gets moved to "/private". The word list also gets synchronized back to the desktop version. 

Unfortunately the word list has no content anymore. All words are gone in the word list. The word list is empty Sad

I have Logos 6 running on a Mac, OS 10.10.5.

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RIP
Fred Chapman | Forum Activity | Replied: Mon, Sep 21 2015 1:14 PM

When you undeleted the document at

https://documents.logos.com/

did select Duplicate under the actions menu?

Posts 10
Erwin | Forum Activity | Replied: Mon, Sep 21 2015 1:22 PM

No, I have not selected the Duplicate action. I have just clicked on "Undelete". In the Deleted folder there is no option to duplicate. There is only an undelete action item per deleted file. 

Posts 10
Erwin | Forum Activity | Replied: Mon, Sep 21 2015 1:27 PM

BTW - after the undelete process I have also not duplicated the file once it was back in the /Private folder. It was already empty with all my words deleted in the word list. I replicated this behavior with another word list. 

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Dave Hooton | Forum Activity | Replied: Mon, Sep 21 2015 3:18 PM

Erwin:
It was already empty with all my words deleted in the word list. I replicated this behavior with another word list. 

There is definitely a problem here. A couple of Word Lists I had recently deleted were also empty. A recently deleted Clipping was not empty after being undeleted, so Word Lists may be the only affected document.

Dave
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Windows 10 & Android 8

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LogosEmployee
Adam Poit | Forum Activity | Replied: Mon, Sep 21 2015 4:00 PM

Thanks for the report. I'll make a point to look into why this is happening.

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