How do I get Johnson: Writings(1999) from the Libronix CD onto my new Verbum?

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Posts 11
F. Kelly Dougherty | Forum Activity | Posted: Thu, Oct 15 2015 5:34 AM

I have a new install of Verbum (6.6 SR-26.6.0.0069) that seems to be working fine.  I also have a 1999 print copy of Luke Timothy Johnson's The Writings of the New Testament that came with a CD.  It is marked "Libronix Digital Library System". 

How do I get Writings into my new Verbum library?

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Forum MVP
NB.Mick | Forum Activity | Replied: Thu, Oct 15 2015 5:45 AM

Hi Kelly, welcome to the Logos user forums!

If the CD came with a so-called product key in a format like XXXX-XXXX-XXXX-XXXX, you can activate it easily online at http://logos.com/redeem - otherwise it's probably most helpful to contact customer support who can add it to your account (once you prove them your ownership). In both cases it will download automatically into your Verbum installation once the license is associated with your user ID.  

Hope this helps,

Mick 

Running Logos 8 latest beta version on Win 10

Posts 11
F. Kelly Dougherty | Forum Activity | Replied: Thu, Oct 15 2015 6:01 AM

Thanks for the quick response.  I found the website and entered the (20, not 16) code from the CD sleeve.  Unfortunately, I received

Code already in use

Please contact the organization that issued this code to resolve any issues

I'm sure it's my previous Libronix install that's messing it up.

Is there a good email that will get to someone who can compare the two databases and verify me?

Thanks,

Kelly

Posts 10912
Forum MVP
NB.Mick | Forum Activity | Replied: Thu, Oct 15 2015 8:12 AM

F. Kelly Dougherty:

Thanks for the quick response.  I found the website and entered the (20, not 16) code from the CD sleeve.  Unfortunately, I received

Code already in use

Please contact the organization that issued this code to resolve any issues

I'm sure it's my previous Libronix install that's messing it up.

Did you use the same user-id on Libronix? If so, you could start Libronix and try if tools / manage licences is capable of reconciling what you own there with what you own in Logos. If you used a different user-id (i.e. e-mail address), customer service will need to combine those two, which I understand is a manual thing.  

Running Logos 8 latest beta version on Win 10

Posts 11
F. Kelly Dougherty | Forum Activity | Replied: Mon, Oct 19 2015 4:39 PM

I called Verbum Customer Service
(1-800-875-6467 or 1-360-527-1700)

They quickly confirmed my facts and told me Johnson would be available within 24 hours.  They had to merge my two accounts.

I signed in later and found it in my library.

Posts 10912
Forum MVP
NB.Mick | Forum Activity | Replied: Mon, Oct 19 2015 11:56 PM

Great! Good to hear that you have it now in your Verbum application. 

Running Logos 8 latest beta version on Win 10

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