Help with purchased books not showing up in library

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Posts 31
Brad Knox | Forum Activity | Posted: Tue, Dec 15 2015 7:57 PM

I have been very busy last few months and haven't checked out any of my new purchases. I went back and looked at some of my orders the last couple of months and none of my purchases since October are showing up in my library. Any ideas on what the issue might be?

Posts 31
Brad Knox | Forum Activity | Replied: Tue, Dec 15 2015 8:04 PM

Its actually been since September 1st when the Princeton Theological Review (443 issues) was released, thats the last order that shows up in my library even thought I have 20+ additional orders since then.

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JT (alabama24) | Forum Activity | Replied: Tue, Dec 15 2015 8:32 PM

Is this an L6 Desktop issue? If so, this thread will be moved to that forum so that you can get the best help possible. 

What version of the app are you running? What version of what OS? Have you tried "update now" or "update resources"?

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Posts 31
Brad Knox | Forum Activity | Replied: Tue, Dec 15 2015 8:44 PM

I believe I figured it out, had to go into the setting and change the automatic update times from midnight to midnight. Had it set to update between 02:00 and 04:00 which is where I always had it and no issues. I even put int he command update now and said everything was up to date.

Not sure why changing it from midnight to midnight worked. 

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