Logos Crash on opening in Mac

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Matthew Stoll | Forum Activity | Posted: Wed, Dec 16 2015 7:10 AM

Just this morning Logos is crashing on my Mac (OS El Capitan).  I have tried every suggestion on what to do with crash including: delete and reinstall Logos, check for OS update (which there was one yesterday and today), FontTest, and none of these helped.  It still crashes every time it opens.  Please help, with Christmas coming up and working on multiple sermons, this is the last thing I need to be dealing with.

4643.LogosLogs.mtstoll3.20151216-100541.zip

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Levi Durfey | Forum Activity | Replied: Wed, Dec 16 2015 7:22 AM

I have two suggestions:

1) Try starting with a blank layout. Click on the icon to launch Logos, then hold down on the command key. You'll get a window where you can open Logos with a blank layout. If this works, you'll have to rebuild your layouts.

2) I am almost certain you have, but did you try restarting your Macbook?

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JT (alabama24) | Forum Activity | Replied: Wed, Dec 16 2015 8:51 AM

Matthew Stoll:
I have tried every suggestion on what to do with crash including: delete and reinstall Logos

For clarification: Deleting and reinstalling the app is rarely a cure for the app crashing. There have been, unfortunately, more than a few users in the past couple months with an issue related to the update process which would cause the app to not open... but it wasn't crashing. A reinstall of the app WAS the cure for that problem. 

I am only a part time techie... my only suggestion, until someone else comes along, is what Integ suggested (load to a blank layout). It does appear to me that that <may> be your issue. 

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