I still can't get logos to open. I have even uninstalled, deleted application files and reinstalled with the new installer and it still won't open. It will sign in and crashes on the syncing page. I skipped this but it makes no difference, it just crashes a little earlier.
any suggestions?
p.s. I have Christmas sermons to prep!
Here's the crashed report:Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: Logos.exe Problem Signature 02: 6.8.0.59 Problem Signature 03: 56797470 Problem Signature 04: System.Xml Problem Signature 05: 4.6.81.0 Problem Signature 06: 5584e6c7 Problem Signature 07: b79 Problem Signature 08: 27 Problem Signature 09: System.TypeInitialization OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional Information 1: 6c7e Additional Information 2: 6c7e83cb1e2b2fb2c4c4b06c4e5da072 Additional Information 3: 8b0c Additional Information 4: 8b0c3115c3eba4cfd9ec22f733fe4aa6
6574.LogosError.zip
This is a difficult to diagnose and will require input from Faithlife. If possible, I suggest you contact Tech Support.
Dave===
Windows 11 & Android 8
This is a crash in WPF (the Microsoft user interface library we use), which we can't fix directly.
Based on information in LogosError.log, I suspect it may be related to C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\Fonts\GlobalUserInterface.COMPOSITEFONT; perhaps that file is corrupt or missing.
Try repairing .NET 4.6 from Control Panel to see if that helps the issue.
That's got it.
Thanks