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Kevin A. Purcell | Forum Activity | Posted: Sun, Jan 3 2016 11:31 AM

I have highlights turned on in the visual settings menu, but highlights that I've created on my iPad do not sync on the desktop beta. Not sure if this is an iOS problem or a Windows beta issue. Anyone else have this problem?

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Deborah Kingsland | Forum Activity | Replied: Sun, Jan 3 2016 12:13 PM

I have the same issue.  The IPad updates with changes from the desktop, but the desktop does not update with changes from the IPad.

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JT (alabama24) | Forum Activity | Replied: Sun, Jan 3 2016 1:02 PM
Deborah Kingsland:

I have the same issue.  The IPad updates with changes from the desktop, but the desktop does not update with changes from the IPad.

Are you also using the beta desktop engine? If not, please crete a new thread in the desktop forum.

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JT (alabama24) | Forum Activity | Replied: Sun, Jan 3 2016 1:03 PM
Kevin A. Purcell:

I have highlights turned on in the visual settings menu, but highlights that I've created on my iPad do not sync on the desktop beta. Not sure if this is an iOS problem or a Windows beta issue. Anyone else have this problem?

The first thing to check is documents.logos.com to see if the highlight notes are syncing with the servers.

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Kevin A. Purcell | Forum Activity | Replied: Mon, Jan 4 2016 7:12 AM

alabama24:
The first thing to check is documents.logos.com to see if the highlight notes are syncing with the servers.

Yep. It's there, so must be on the desktop side.

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Graham Criddle | Forum Activity | Replied: Mon, Jan 4 2016 7:57 AM

I've just checked and highlights created on my ipad (using the beta app) sync correctly to my desktop (running the Logos beta) on Windows 10.

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DominicM | Forum Activity | Replied: Mon, Jan 4 2016 8:21 AM

thought we had this a while ago, from what I recall from the mists of antiquities, desktop highlights only sync on start up, have you tried restarting your desktop

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Graham Criddle | Forum Activity | Replied: Mon, Jan 4 2016 8:27 AM

DominicM:
from what I recall from the mists of antiquities, desktop highlights only sync on start up

This isn't the case.

I've just tested a couple of highlights and they synced to my desktop in about a minute.

Both platforms auto-sync and you can force sync as well.

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JT (alabama24) | Forum Activity | Replied: Mon, Jan 4 2016 8:35 AM

Graham Criddle:
Both platforms auto-sync and you can force sync as well.

Actually... It is my understanding that the iOS mobile app syncs on start and as notes are created. Is that not your understanding?

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Graham Criddle | Forum Activity | Replied: Mon, Jan 4 2016 8:57 AM

alabama24:
It is my understanding that the iOS mobile app syncs on start and as notes are created. Is that not your understanding?

I don't know exactly the complete set of things that cause a sync

I agree with the ones you mention - and creating a highlight would then trigger a sync which explains what I saw

You can also force a sync by going to the homepage.

In a different part of the program, reading plan updates sync as well.

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Kevin A. Purcell | Forum Activity | Replied: Mon, Jan 4 2016 2:00 PM

The beta released today now shows the highlights in question.

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