BUG: Linked Passage Guide doesnt follow my Bible

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Wild Eagle | Forum Activity | Posted: Fri, Jan 29 2016 4:33 PM

After latest update (6.9) my PG doesnt follow my Bible. After changing Bibles and playing around it starts to work, but after restating program, same issue. I tried on a different computer, same problem. 

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

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MJ. Smith | Forum Activity | Replied: Fri, Jan 29 2016 4:58 PM

I can't replicate the problem. Are you scrolling or entering a new reference?

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 1434
Wild Eagle | Forum Activity | Replied: Fri, Jan 29 2016 5:12 PM

MJ. Smith:

I can't replicate the problem. Are you scrolling or entering a new reference?

Scrolling. It is very inconsistent. sometimes it works, sometime it just stops at one place and doesnt follow anymore

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

Posts 1434
Wild Eagle | Forum Activity | Replied: Fri, Jan 29 2016 5:38 PM

video link https://www.dropbox.com/s/dpzvnw3h29vzluq/Logos%20Bible%20Software%20-%20OT%20video%201_29_2016%208_21_06%20PM.mp4?dl=0 

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

Posts 26739
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MJ. Smith | Forum Activity | Replied: Fri, Jan 29 2016 5:39 PM

Okay, starting with scrolling I can replicate the problem.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 1434
Wild Eagle | Forum Activity | Replied: Mon, Feb 1 2016 1:08 PM

Bump. Logos response?

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

Posts 23
Craig Broyles | Forum Activity | Replied: Wed, Feb 3 2016 11:09 AM

Whew, I thought I was alone with this bug. I've had a similar problem when my Exegetical Guide will suddenly stop tracking with my Hebrew and English Bibles even though they are all fixed on the same Link Set. Though it has recurred for several weeks, I've yet to discover a pattern. I had hoped that the latest update would fix the issue, but it hasn't. I'm hopeful that Logos can shortly do a bug fix. Thanks.

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MJ. Smith | Forum Activity | Replied: Wed, Feb 3 2016 11:19 AM

I may be incorrect but the pattern under which I can consistently get it to fail is:

  1. Link the panels
  2. Scroll the Bible faster than the Passage Guide can keep up as it has to repopulate all open sections
  3. Get far enough off that you can stop, wait and the PG doesn't catch up
  4. Enter a new passage i.e. jump to a new passage and the PG makes no effort to move - it seems to have forgotten it is linked
  5. You can now do anything and there is no visible sign of honoring the linkage.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 1434
Wild Eagle | Forum Activity | Replied: Thu, Feb 4 2016 12:10 PM

Why Faithlife team do not respond? Are they monitoring forums?

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

Posts 26739
Forum MVP
MJ. Smith | Forum Activity | Replied: Thu, Feb 4 2016 3:51 PM

Depending upon the other workload, Faithlife may respond anytime from immediately to a couple of weeks. If something important appears to have been missed there is a mechanism for MVP's to bring it to their attention. Faithlife spends much more time on the forums than is common for peer forums.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 1471
Angela Murashov | Forum Activity | Replied: Fri, Feb 5 2016 1:12 PM

MJ. Smith:

I may be incorrect but the pattern under which I can consistently get it to fail is:

  1. Link the panels
  2. Scroll the Bible faster than the Passage Guide can keep up as it has to repopulate all open sections
  3. Get far enough off that you can stop, wait and the PG doesn't catch up
  4. Enter a new passage i.e. jump to a new passage and the PG makes no effort to move - it seems to have forgotten it is linked
  5. You can now do anything and there is no visible sign of honoring the linkage.

I was able to reproduce this consistently with these steps. I tested it in 6.8 SR-1 and it was also an issue there too. If you scroll slowly then the Guide follows the Bible correctly.

I will create a case to get this fixed. 

Posts 1434
Wild Eagle | Forum Activity | Replied: Fri, Feb 5 2016 7:56 PM

Thank you! With Surface Pro it's easy to scroll fast enough to loose this function 

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

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