After new A14 update won't launch program

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This post has 6 Replies | 0 Followers

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Michael Portland | Forum Activity | Posted: Thu, Feb 25 2010 2:45 AM

I just downloaded the latest update and now my program wont even open up. It starts to sign in then it just disappears and says that the program has crashed. Any help please...

Posts 2793
J.R. Miller | Forum Activity | Replied: Thu, Feb 25 2010 10:04 PM

Hi Michael, the best way to get help is to repeat the steps leading up to the problem, then post your logs.  The instructions on how to post logs is in my signature.

Blessings

My Books in Logos & FREE Training

Posts 1
Michael Portland | Forum Activity | Replied: Thu, Feb 25 2010 11:56 PM

Thanks Joe, I have watched your video and I get the 1st step but you lost me with the rest. I'm not too clear on the folder part. Thanks for your help.

Posts 1
Michael Portland | Forum Activity | Replied: Fri, Feb 26 2010 12:32 AM

Nevermind Joe I think I got it...Thanks brother. Blessings to you

Posts 1
Michael Portland | Forum Activity | Replied: Fri, Feb 26 2010 12:34 AM

Here goes...654763.Archive.zip

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Fri, Feb 26 2010 11:47 AM

It looks like from the logs the installer didn't finish correctly. I suggest dragging your Logos Bible Software 4 from /Applications to the trash and redownloading it again from www.logos.com/logos4mac

Tom

Mobile Development Team Lead

Posts 1
Michael Portland | Forum Activity | Replied: Mon, Mar 1 2010 10:26 PM

Thanks Tom and Joe! 

It's all good now.

Blessings

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