CRASH / HANG - Logos 6 for Mac becomes totally unresponsive when using visual copy to create images with quotations

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Rich Holland | Forum Activity | Posted: Wed, Apr 13 2016 2:40 PM

Every time I try to create a slide with a quotation using the Visual Copy tools, Logos hangs and becomes completely unresponsive.

Logs attached.

7220.LogosLogs.richholland.20160413-173626.zip

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Dave Hooton | Forum Activity | Replied: Wed, Apr 13 2016 4:14 PM

There is no evidence of a crash and it's difficult to diagnose hangs from the detaled logos.log  e.g. the Visual copy command took 0.259 s, then related events took a further 25s, but I get a slightly longer time frame for these events with no sign of a hang!

If the hang is consistent I recommend contacting Tech Support.

Dave
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Windows 11 & Android 8

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