Quit Unexpectedly
After the Logos 6 automatically upgraded (and indexed) its contents & software/engine, I quit the Logos 6 & restart it. But, since then the Logos 6 always fail to open/start & it always quit unexpectedly.
Each time it quit unexpectedly, I click EITHER Ignore, Report..., OR Reopen randomly. The results were same. It always quit unexpectedly.
Comments
-
Hi Sanny - and welcome to the forums
Sorry to hear you are having problems.
But, since then the Logos 6 always fail to open/start & it always quit unexpectedly.
Please enable diagnostic logging and post logs in a reply to this thread (use the paperclip icon).
- For Mac - https://www.logos.com/support/logos6/mac/report-problem
- For Windows - https://www.logos.com/support/logos6/windows/report-problem
Graham
0 -
Hi, Graham and Sanny
Same problem today. See my new thread at https://community.logos.com/forums/t/125392.aspx. I've uploaded some logs.
Any help will be appreciated ... merci beaucoup!
Tom
0 -
8688.LogosLogs.sanny.20160419-153916.zip
Thanks, Graham.
0 -
8688.LogosLogs.sanny.20160419-153916.zip
Can you try working offline?
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
0 -
No, it can't. The Logos 6 just displaying a blank grey (home)page if I try to opening it offline.
0 -
Mac OS 10.9.x users should see https://community.logos.com/forums/p/125392/817158.aspx#817158
Dave
===Windows 11 & Android 13
0 -
No, it can't. The Logos 6 just displaying a blank grey (home)page if I try to opening it offline.
Seeing a "blank" layout when opening to the sign in screen is normal behavior. Manually updating Logos by replacing your application file with a new one from www.logos.com/install should fix the issue for you.
0
