Sync errors on 6.12 beta 1 on Windows 10

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Graham Criddle | Forum Activity | Posted: Tue, Apr 26 2016 12:09 AM

I'm seeing sync errors (seemingly relating to a notes document) in 6.12 beta 1

For some reason I can't post log files at the moment - an extract below:

2016-04-26 08:02:17.9329 21 Info SyncClient (16.52s) Submitting 1 of 1 items.
2016-04-26 08:02:17.9349 21 Error ApplicationUtility Exception while syncing client: NotesDocumentSyncItem ~SyncClientException: Web service error: Status code not handled. Request: POST https://notesapi.logos.com/v3/docs/sync/up (status InternalServerError, content type 'application/json; charset=utf-8', content length 35)
2016-04-26 08:02:17.9429 21 Info SyncManager ExceptionHandled: Logos.Sync.Client.SyncClientException: Web service error: Status code not handled. Request: POST https://notesapi.logos.com/v3/docs/sync/up (status InternalServerError, content type 'application/json; charset=utf-8', content length 35) ---> Libronix.Utility.Net.WebServiceException: Status code not handled. Request: POST https://notesapi.logos.com/v3/docs/sync/up (status InternalServerError, content type 'application/json; charset=utf-8', content length 35)
at Libronix.Utility.Json.Web.AutoWebServiceRequest`1.HandleResponseCore(WebServiceResponseHandlerInfo`1 info)
at Libronix.Utility.Net.WebServiceRequestBase`1.DoGetResponse(HttpWebRequest webRequest, Func`2 getWebResponse, IWorkState workState)
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)
at Logos.Sync.WebService.JsonSyncClient.SubmitItems(SyncSubmitItemsRequest request)
at Logos.Sync.WebService.JsonSyncService`1.SubmitItems(IEnumerable`1 items, SyncSubmitItemsSettings settings, IWorkState state)
--- End of inner exception stack trace ---
at Logos.Sync.WebService.JsonSyncService`1.SubmitItems(IEnumerable`1 items, SyncSubmitItemsSettings settings, IWorkState state)
at Logos.Sync.Client.SyncClient.Sync(SyncPurpose purpose, SyncRestrictions restrictions, IWorkState state)
at Logos.Sync.Client.SyncV2Client.Sync(SyncPurpose purpose, SyncRestrictions restrictions, IWorkState workState)
at Logos.Sync.Client.SyncManager.SyncManagerThread()
2016-04-26 08:02:18.0039 21 Info SyncManager Finished requesting sync on all sync clients. Summary of elapsed times:
2016-04-26 08:02:18.0039 21 Info SyncManager Requesting sync on all sync clients
2016-04-26 08:02:18.1220 21 Info SyncClient Found 1 items to submit for NotesDocumentSyncItem
2016-04-26 08:02:18.1230 21 Info SyncClient (Timed) Submitting 1 of 1 items.
2016-04-26 08:02:29.6292 21 Info SyncClient (11.51s) Submitting 1 of 1 items.
2016-04-26 08:02:29.6307 21 Error ApplicationUtility Exception while syncing client: NotesDocumentSyncItem ~SyncClientException: Web service error: Status code not handled. Request: POST https://notesapi.logos.com/v3/docs/sync/up (status InternalServerError, content type 'application/json; charset=utf-8', content length 35)
2016-04-26 08:02:29.6327 21 Info SyncManager ExceptionHandled: Logos.Sync.Client.SyncClientException: Web service error: Status code not handled. Request: POST https://notesapi.logos.com/v3/docs/sync/up (status InternalServerError, content type 'application/json; charset=utf-8', content length 35) ---> Libronix.Utility.Net.WebServiceException: Status code not handled. Request: POST https://notesapi.logos.com/v3/docs/sync/up (status InternalServerError, content type 'application/json; charset=utf-8', content length 35)
at Libronix.Utility.Json.Web.AutoWebServiceRequest`1.HandleResponseCore(WebServiceResponseHandlerInfo`1 info)
at Libronix.Utility.Net.WebServiceRequestBase`1.DoGetResponse(HttpWebRequest webRequest, Func`2 getWebResponse, IWorkState workState)
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)
at Logos.Sync.WebService.JsonSyncClient.SubmitItems(SyncSubmitItemsRequest request)
at Logos.Sync.WebService.JsonSyncService`1.SubmitItems(IEnumerable`1 items, SyncSubmitItemsSettings settings, IWorkState state)
--- End of inner exception stack trace ---
at Logos.Sync.WebService.JsonSyncService`1.SubmitItems(IEnumerable`1 items, SyncSubmitItemsSettings settings, IWorkState state)
at Logos.Sync.Client.SyncClient.Sync(SyncPurpose purpose, SyncRestrictions restrictions, IWorkState state)
at Logos.Sync.Client.SyncV2Client.Sync(SyncPurpose purpose, SyncRestrictions restrictions, IWorkState workState)
at Logos.Sync.Client.SyncManager.SyncManagerThread()
2016-04-26 08:02:29.6562 21 Info SyncManager Finished requesting sync on all sync clients. Summary of elapsed times:
2016-04-26 08:02:29.6593 1 Info OurApp Status changed: Completed

And while the issue seems to be related to a notes document it looks as though reading plan status is not being synced either.

Posts 21998
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Apr 26 2016 7:40 AM

This issue seems to have been resolved - I guess it was due to the maintenance issues Faithlife were having.

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