Real email from Logos?

I received the following email this evening (never seen anything like it before). Is this real or something else? My software is up-to-date, by the way.

---------- Forwarded message ----------
From: Jen <jen@faithlife.com>
Date: Tue, May 3, 2016 at 8:20 PM
Subject: Logos Bible Software reaching out
To: *************

Hi,

The team and I here at Logos Bible Software want to thank you for using our software. I also wanted to see if you are interested in learning about getting your Logos Bible Software up to date.

Would you like to speak with your product specialist to learn more?

Thank you,

Jen
Jen@logos.com
Customer Relations Assistant
Logos Bible Software

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Comments

Mattillo

I got something like that too and promptly deleted it

Deacon Steve

https://community.logos.com/discussion/comment/819660#Comment_819660

Hmmm. I have not ever received an e-mail like that. I wonder if contacting Customer Support directly and asking about the e-mail would shed any light?

Bruce Dunning

https://community.logos.com/discussion/comment/819663#Comment_819663

That does seem strange, especially if your software is already up-to-date.

Mark Smith

https://community.logos.com/discussion/comment/819665#Comment_819665

That does seem strange, especially if your software is already up-to-date.

Perhaps they are thinking of Logos NOW??

Bruce Dunning

https://community.logos.com/discussion/comment/819677#Comment_819677

That does seem strange, especially if your software is already up-to-date.

Perhaps they are thinking of Logos NOW??

That could be it but, if it is, it is rather cryptic.

JT (alabama24)

https://community.logos.com/discussion/comment/819680#Comment_819680

If it is "Logos Now," they should just say so. Furthermore, it is a little misleading, since Logos now is about FUTURE features. [;)]

Friedrich

https://community.logos.com/discussion/comment/819683#Comment_819683

Email seems legit

Justin Gatlin

https://community.logos.com/discussion/comment/819691#Comment_819691

I replied Monday morning, asking what she was talking about, since I am up to date. No response so far (11 PM Tuesday).

delete12066188

https://community.logos.com/discussion/comment/819697#Comment_819697

I don't get it BUT

I would think about why Jen has two different Email Adresses in this Mail...

MJ. Smith

Is this real or something else?

Given that both email addresses are legitimate Faithlife emails not a look alike spoof, I deem it real - and quite ignorable.

Jan Krohn

https://community.logos.com/discussion/comment/819701#Comment_819701

I would think about why Jen has two different Email Adresses in this Mail...

Maybe the secondary email address makes up for her missing last name...

Robert

I replied to Jen and received an email response from Todd Cullop, stating that Jen was his assistant, and had mistakenly concluded I was using Logos 5. Later, I received a follow-up from Jen (but not a reply to my original request for clarification), asking if I had been in contact with Todd. I advised Jen that I had.

Allow me to gently suggest this particular campaign be retired. It provokes curiosity, but not the right kind.

Grace and peace. <><

Rick

https://community.logos.com/discussion/comment/819677#Comment_819677

Perhaps they are thinking of Logos NOW??

I just recieved the email and I am a Now subscriber with the latest version of Logos 6. It does sound as if some wires have gotten crossed somewhere.

JT (alabama24)

https://community.logos.com/discussion/comment/819763#Comment_819763

A mix up sent some L6 users the email by mistake.

Kevin A. Purcell

https://community.logos.com/discussion/comment/819764#Comment_819764

A mix up sent some L6 users the email by mistake.

A bunch of mixups lately have made me feel little dissatisfied about my Logos experience. I got this email too. I think the cut backs are starting to take their toll on customer service.

Matthew C Jones

https://community.logos.com/discussion/comment/819852#Comment_819852

A bunch of mixups lately have made me feel little dissatisfied about my Logos experience. I got this email too. I think the cut backs are starting to take their toll on customer service.

Makes one wonder.

George Somsel

https://community.logos.com/discussion/comment/819852#Comment_819852

A bunch of mixups lately have made me feel little dissatisfied about my Logos experience. I got this email too. I think the cut backs are starting to take their toll on customer service.

I sent an email to Vincent Setterholm regarding the keyboards today and received a reply from Sean Boisen stating that Vincent was no longer with Logos. His departure is a real loss, but that is not on the customer service side.

MJ. Smith

https://community.logos.com/discussion/comment/819868#Comment_819868

Vincent Setterholm

For a bit of his humor see http://www.christianitytoday.com/ct/2014/february-web-only/bible-ox-law-flow-chart.html

James Hiddle

https://community.logos.com/discussion/comment/819871#Comment_819871

Just be glad you didn't get an email like this:

Forwarded message ----------
From: Prince Alashba Balabuba <PAB@hotmail.com>
Date: Tue, May 3, 2016 at 8:20 PM
Subject: Need Help Screwing You Over
To: *************

Hi,

My name is Prince Alashba Balabuba and I'm a prince in Nigeria that needs to transfer $100,000,000,000,000.00 to America. I have selected you to help transfer and if you succeed you will get .0000000000000001% of the above amount.

All you have to do is send me you bank account #,credit card #,drivers license #,a check for $5000 for transfer fees and your life's savings plus maybe your first born as collateral.

Thank you,

Prince Alashba Balabuba
PAB@hotmail.com
Prince Of Nigeria And Overall Nice Guy
We Screw U Over Inc

[:P]

Bruce Dunning

https://community.logos.com/discussion/comment/819871#Comment_819871

For a bit of his humor see http://www.christianitytoday.com/ct/2014/february-web-only/bible-ox-law-flow-chart.html

[:)]

Milkman

https://community.logos.com/discussion/comment/819872#Comment_819872

Too funny

Just be glad you didn't get an email like this:

Forwarded message ----------
From: Prince Alashba Balabuba <PAB@hotmail.com>
Date: Tue, May 3, 2016 at 8:20 PM
Subject: Need Help Screwing You Over
To: *************

Hi,

My name is Prince Alashba Balabuba and I'm a prince in Nigeria that needs to transfer $100,000,000,000,000.00 to America. I have selected you to help transfer and if you succeed you will get .0000000000000001% of the above amount.

All you have to do is send me you bank account #,credit card #,drivers license #,a check for $5000 for transfer fees and your life's savings plus maybe your first born as collateral.

Thank you,

Prince Alashba Balabuba
PAB@hotmail.com
Prince Of Nigeria And Overall Nice Guy
We Screw U Over Inc