Page 1 of 1 (4 items)
This post has 3 Replies | 2 Followers

Posts 1075
Dale E Heath | Forum Activity | Posted: Mon, May 9 2016 12:07 PM

The BSM May/June 2016 issue shows a web address of Logos.com/BSMSavings, but nothing is displayed.

Other than putting each item into my cart with the discount code, how can I find all the deals for BSM?

I purchased 2 items with the code, so it works.

But searching for each item is a pain.

Thanks, Dale Heath.

Posts 291
Roger Dittmar | Forum Activity | Replied: Mon, May 9 2016 12:47 PM

Here's the answer I received after attempting to address this issue by phone and email last Wednesday:

"Thank you for contacting Faithlife Customer Support! Both links appear to be working fine. You might try disabling any type of firewall/proxy/privacy software you have and reloading the pages again. Otherwise, feel free to contact us at the number below so that we can connect to your machine remotely and troubleshoot why you're unable to load our webpages."

I attempted unsuccessfully to link with the BSM/Savings webpage (The description of your experience matches mine) from 3 different computers using 2 different browsers. I have no problems connecting with other Faithlife web pages. I decided to not pursue the issue further.

Posts 121
DBR | Forum Activity | Replied: Mon, May 9 2016 3:30 PM

A third vote that the page is not loading. Not a big deal as the discounts do work if you find the individual items and put in the code. Multiple browsers on the same computer. Not really interested in pursuing it any further.

Posts 2
LogosEmployee
Derek Schrock (Faithlife) | Forum Activity | Replied: Mon, May 9 2016 4:16 PM

Dale E Heath:

The BSM May/June 2016 issue shows a web address of Logos.com/BSMSavings, but nothing is displayed.

Other than putting each item into my cart with the discount code, how can I find all the deals for BSM?

I purchased 2 items with the code, so it works.

But searching for each item is a pain.

Thanks, Dale Heath.

Thanks for bringing this to our attention. The page has been fixed and should now be visible.

Page 1 of 1 (4 items) | RSS