De nieuwe Bijbelvertaling not downloading?

Page 1 of 1 (5 items)
This post has 4 Replies | 1 Follower

Posts 1
matt glover | Forum Activity | Posted: Fri, May 27 2016 8:19 AM

De nieuwe Bijbelvertaling was bought today but it is not being added to my Library on laptop.

Nor is it being added to my Sony phone Logos app.

What can I do to get this working right?

Thx

Posts 30531
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, May 27 2016 9:32 AM

matt glover:
De nieuwe Bijbelvertaling was bought today

Does it show "Gray" (purchased) when you visit the product page? Have you received an email? Can you verify that you only have one account (email)? 

macOS, iOS & iPadOS | Logs |  Install

Posts 27906
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, May 27 2016 2:33 PM

If you haven't received a download notification then try the command update resources (in the Command box).

If you have received a download but not the resource then we need some logs.

Dave
===

Windows 11 & Android 8

Posts 5
Matt Glover | Forum Activity | Replied: Sun, May 29 2016 10:41 AM

Thanks for info. 

It turns out that I have 2 different emails. I hope that they can merge them and allow me to have the other things I've bought.

Posts 30531
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, May 29 2016 10:51 AM

Matt Glover:

Thanks for info. 

It turns out that I have 2 different emails. I hope that they can merge them and allow me to have the other things I've bought.

They should be able to. Call during business hours. 

macOS, iOS & iPadOS | Logs |  Install

Page 1 of 1 (5 items) | RSS