Videos crash the system

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Dr. Michael Wilson | Forum Activity | Posted: Thu, Jun 16 2016 5:56 PM

Logos and faith life are really pushing the Digital Media education which is fine.  However, Playing a video, and I have tried this with three different videos from logos, inside logos will crash the entire program after about 4 minutes.  I would like to play the videos in a floating window so I can follow along with my logos, but that will cause the entire system to crash in about 2 minutes.  

I have already uploaded three crash logs and received no response.  My only request is that before going all video, lets really improve the robust quality of the player app so that it does not crash.

Trying to play the videos on my iPad just hang and I have to quit the program.  I like the videos.  good quality, good audio, but they crash the system on my iMac, Mac Book air and iPad.

Posts 4768
Fred Chapman | Forum Activity | Replied: Thu, Jun 16 2016 7:45 PM

As Dave stated here your problem will require FL tech support. Have you tried contacting them?

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