Crash

Dennis Davis
Dennis Davis Member Posts: 1
edited November 20 in English Forum

Everything seemed to be working fine was doing some searches on different topics and all of the sudden windows gave me a message saying that the program had stopped working. I closed the program like it said and reopened Logos and it opened to my home page so I clicked on Topic guide and typed my topic in it pulled up the information but then gave me the same error message. I keep trying it but it keeps giving me the error message.4760.Logos Log Files.zip

Comments

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Hi Dennis,

    Welcome to the forums.

    This looks like a problem specifically with the topic dedication and the topics.logos.com section of the Topic Guide. Users can contribute to this section, and it looks like someone has made a small error when doing so, which is now crashing Logos. Logos should be able to handle the errors, of course, so I'll get a Logos staff member to come and take a look, and we'll get the topic corrected soon.

    In the meantime you could run a Topic Guide on another topic, then close the topics.logos.com section by clicking on the title so it collapses. Then, when you re-run the Topic Guide on dedication, the topics.logos.com section won't run and Logos won't crash.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    The problem with the dedication topic at topics.logos.com has now been fixed, so the workaround is no longer necessary. 

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    This should now be fixed in 6.13 RC 1.