BUG (or problem with my install?): Table of Contents Not Collapsable

Jonathan
Jonathan Member Posts: 671 ✭✭
edited November 20 in English Forum

I may be confused, but I thought that Logos allowed me to collapse parts of the table of contents when I had expand certain sections of the table of contents. 

For instance, in the picture below you see that I have opened BDAG and expand the section on the Greek letter "T." However, there is no carrot present to allow me to click to collapse the open section. Wasn' this functionality present before? Am I the only one experiencing this issue? There isn't a way that I could have accidentally turned this feature off is there?

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,405

    Don't know how you got here unless you are still indexing. When the machine is not indexing enter Reindex BDAG and see if reindexing the resource fixes the problem.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Jonathan
    Jonathan Member Posts: 671 ✭✭
    MJ. Smith said:

    Don't know how you got here unless you are still indexing. When the machine is not indexing enter Reindex BDAG and see if reindexing the resource fixes the problem.

    I'm seeing this problem in every resource, and I'm not currently indexing. Does this mean I need to run a total reindexing?
  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    Jonathan said:

    Does this mean I need to run a total reindexing?

    No, this problem is completely unrelated to indexing.

    I'll ask the team to look into it on Monday.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,405

    Thanks Bradley - scaling was the only other thing I could think of.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Jonathan said:

    I may be confused, but I thought that Logos allowed me to collapse parts of the table of contents when I had expand certain sections of the table of contents. 

    Using Logos 7.0.0.0074 (7.0 SR-1) on Windows 10 shows BDAG TOC can be collapsed:

    Scrolling BDAG causes TOC to expand when headword changes.

    Jonathan said:

    There isn't a way that I could have accidentally turned this feature off is there?

    Not know of a way to accidentally turn off; would try closing Logos and rebooting computer.

    Keep Smiling [:)]

  • Martin Potter
    Martin Potter Member, Logos Employee Posts: 376

    I'm sorry you are experiencing this issue. We are not able to reproduce this behavior internally. What OS version are you running? What are your Program Scaling and Text Size settings?

    Your scrollbar also does not look as I would expect and appears to be bigger than it should be. Do you have any third-party software installed to modify the appearance of your window chrome?

    Mac Developer
    Faithlife

  • Jonathan
    Jonathan Member Posts: 671 ✭✭

    I'm away from the computer that experienced this issues for the time being. I'll look into the program scaling setting. I do know that I have changed that in the past.

    However, I also need to apologize, as I forgot that this computer is currently running the latest Mac OS Beta. I am running Logos on another machine and am not experiencing this issue there. Perhaps it is related to the OS beta. I wouldn't have requested help, if I had remembered I was on the beta on this particular machine. I am sorry if I wasted your time.

  • Jonathan
    Jonathan Member Posts: 671 ✭✭

    I'm sorry you are experiencing this issue. We are not able to reproduce this behavior internally. What OS version are you running? What are your Program Scaling and Text Size settings?

    Your scrollbar also does not look as I would expect and appears to be bigger than it should be. Do you have any third-party software installed to modify the appearance of your window chrome?

    I had program scaling set to 90%. I returned it to 100% and the table of contents issue went away.

    In case you still want my computer OS information, I am running macOS Sierra 10.12 Beta (16A304a) on a 15" MacBook Pro, Mid 2010.

  • Martin Potter
    Martin Potter Member, Logos Employee Posts: 376

    I tried reproducing this issue with the GM release and have been unable to replicate the incorrect behavior. Are you still experiencing this issue?

    Mac Developer
    Faithlife

  • Jonathan
    Jonathan Member Posts: 671 ✭✭

    I tried reproducing this issue with the GM release and have been unable to replicate the incorrect behavior. Are you still experiencing this issue?

    Yes, I am still experiencing this behavior in the GM release when I set program scaling below 100%. However, I did switch to the Logos Beta Channel now, so not sure if that is now contributing to the problem. 

  • Martin Potter
    Martin Potter Member, Logos Employee Posts: 376

    Jonathan said:

    Yes, I am still experiencing this behavior in the GM release when I set program scaling below 100%. However, I did switch to the Logos Beta Channel now, so not sure if that is now contributing to the problem. 

    I believe we have tracked this down to a combination of the Program Scaling with a non-Retina display and hope to have a fix for this issue before macOS Sierra ships.

    Mac Developer
    Faithlife

  • Jonathan
    Jonathan Member Posts: 671 ✭✭

    Jonathan said:

    Yes, I am still experiencing this behavior in the GM release when I set program scaling below 100%. However, I did switch to the Logos Beta Channel now, so not sure if that is now contributing to the problem. 

    I believe we have tracked this down to a combination of the Program Scaling with a non-Retina display and hope to have a fix for this issue before macOS Sierra ships.

    LOL! If Apple ever releases an updated Macbook Pro I was planning on upgrading to a new Macbook Pro with a retina display. So I suppose its possible the fix will be complete on or near the same day as I upgrade my computer. ;-)

    I appreciate you hunting down the problem and providing a fix.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Jonathan said:

    I may be confused, but I thought that Logos allowed me to collapse parts of the table of contents when I had expand certain sections of the table of contents. 

    For instance, in the picture below you see that I have opened BDAG and expand the section on the Greek letter "T." However, there is no carrot present to allow me to click to collapse the open section. Wasn' this functionality present before? Am I the only one experiencing this issue? There isn't a way that I could have accidentally turned this feature off is there?

    This issue with the TOC should be fixed in 7.0 SR-3.