Logos 7 Not Starting

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This post has 6 Replies | 2 Followers

Posts 10
Keith Holmes | Forum Activity | Posted: Wed, Sep 21 2016 3:41 AM

Hi - Logos 7 is not starting on my MacPro OSX 10.11.6

Thanks

7870.LogosLogs.keith.20160921-113505.zip

Posts 27813
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Sep 21 2016 4:07 AM

I think you have a corrupt .db file. Try moving PreferencesManager.db to the desktop and restarting the app. It is found at the following path: 

/Users/keith/Library/Application Support/Logos4/Documents/xqzykbuu.d8f/UserPreferences2/PreferencesManager.db

NOTE: you user library is hidden by default. Google "show user library OS X" to learn how to reveal it.

If that doesn't work, download the newest engine (you are using SR1. The current version is SR3). The download link should be available to you through your purchases page on the website (The download link for L7 isn't publicly available until February). 

OSX & iOS | Logs |  Install

Posts 10
Keith Holmes | Forum Activity | Replied: Wed, Sep 21 2016 6:07 AM

Deleted the file as suggested and downloaded sr3 I guess but still no dice

Thanks

Keith

4353.LogosLogs.keith.20160921-140513.zip

Posts 27813
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Sep 21 2016 7:11 AM

Keith Holmes:
Deleted the file as suggested and downloaded sr3 I guess but still no dice

Strange! Tongue Tied

The new log is still showing: Invalid database: /Users/keith/Library/Application Support/Logos4/Documents/xqzykbuu.d8f/UserPreferences2/PreferencesManager.db

Did you try it again after downloading SR-3?

OSX & iOS | Logs |  Install

Posts 25108
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Sep 21 2016 2:28 PM

Keith Holmes:

I can't open this file {it is "invalid"}. Pls upload another file.

Dave
===

Windows 10 & Android 8

Posts 27813
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Sep 21 2016 2:34 PM

Dave Hooton:
Pls upload another file.

It isn't "invalid" on my Mac! Stick out tongue

Here is his logos.log file: 5383.Logos.log

OSX & iOS | Logs |  Install

Posts 2736
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Thu, Sep 22 2016 3:27 PM

Keith Holmes:

Deleted the file as suggested and downloaded sr3 I guess but still no dice

Thanks

Keith

4353.LogosLogs.keith.20160921-140513.zip

Keith now that you've downloaded SR-3, can you try moving that .db file again to your desktop and then relaunching Logos and see if this fixes the crash.

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