High CPU usage when Logos is just being idle (WIN 7.1; 7.1.0.0025)

This is the same symptom reported in the Logos 7 forum at https://community.logos.com/forums/t/131480.aspx

I have high CPU usage while viewing the Home page and it continues after going back to desktop layouts, even if I (and Logos) is not doing anything. CPU usage returns to normal only when I close Logos. CPU usage continues to be normal when I launch Logos and use desktop layouts until I go to the Home page, then CPU usage jumps up again.

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Philana R. Crouch

This is the same symptom reported in the Logos 7 forum at https://community.logos.com/forums/t/131480.aspx

I have high CPU usage while viewing the Home page and it continues after going back to desktop layouts, even if I (and Logos) is not doing anything. CPU usage returns to normal only when I close Logos. CPU usage continues to be normal when I launch Logos and use desktop layouts until I go to the Home page, then CPU usage jumps up again.

Tim, is this regardless of having the Media Tool open or not?

Tim Hensler

That is correct - with or without the media tool. It seems to be related to the LogosCEF.exe.

I launch Logos directly into my last layout.
LogosCEF.exe is not running at this time
I go to the home page (see image below of what I have active on my home page)
LogosCEF.exe starts running two instances (see image of Resource Monitor below, taken after step 5 below)
I go back to my layout
LogosCEF.exe continues to run (slowing down performance) until I close and then relaunch Logos.
If LogosCEF.exe is for the home page, it seems it should end processing and release its memory when you leave the home page - or at least go to an idle state so it doesn't' use so many resources.

I tried reporting this once before on an eariler version of Logos and older computer at http://community.logos.com/forums/p/126856/825706.aspx#825706, but wasn't able at that time to provide additional info,

Thank you for looking into this.

Philana R. Crouch

Tim,

Can you reproduce and post your logs? It might give us more info.

Tim Hensler

Log files attached

Process:

Launched Logos into a desktop layout
Clicked on Home icon to go to Home page
Waited for a few moments
Clicked on Home icon to go back to layout
Waited for a few moments
Exited Logos
Created attached log file

7317.131503.zip

Philana R. Crouch

This is the same symptom reported in the Logos 7 forum at https://community.logos.com/forums/t/131480.aspx

I have high CPU usage while viewing the Home page and it continues after going back to desktop layouts, even if I (and Logos) is not doing anything. CPU usage returns to normal only when I close Logos. CPU usage continues to be normal when I launch Logos and use desktop layouts until I go to the Home page, then CPU usage jumps up again.

Tim,

I wanted to let you know I was able to replicate the issue and have created a case. Thank you for your patience.

Tim Hensler

Thank you, Philana. Sorry I didn't have time to complete the instructions you gave me.