Issue with dynamic pricing for Understanding the Psalms bundle

I posted in the Mobile Ed forum, wondering why the dynamic price for one remaining item (OT221) in the Understanding the Psalms bundle came out to $116.46, when it could be bought individually for $109.99

Posting this in the Store forum, since it didn't get any answer from FL in the Mobile Ed forum.

If two products in a bundle cost 13% less than buying them separately, shouldn't it cost 13% less to buy the one remaining item in the bundle?

I think the dynamic price of the CM328 item I own is too low, causing the price for the remaining OT221 item to be too high.

The bundle happens to currently be on sale. I believe the initial dynamic price issue prior to the 35% off sale is causing the sale price to also be incorrect.

Can this be fixed before the sale ends, so people who own CM328 aren't being overcharged for the OT221 bundled item?

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PetahChristian

If two products in a bundle cost 13% less than buying them separately, shouldn't it cost 13% less to buy the one remaining item in the bundle

Can anyone tell me if it's correct that the dynamic price for the single remaining item in a bundle should be higher than the cost to buy the individual item separately?

PetahChristian

This bundle is being promoted on Twitter today.

No matter how I run the math, there seems to be an error with the web site dynamic price.

The individual OT221 course sells for $109.99

If the individual course was also offered for 35% off, that would make the individual sale price $71.49.

Yet the bundle at 35% off, gives a dynamic price for the remaining OT221 course I don't own as $75.70.

How can the bundle, which is at 13% discount before the sale, and an additional 35% discount with the sale, have a dynamic price that's higher than the individual item itself (if it was also on sale for 35% off)?

Can this dynamic pricing issue please be fixed before the sale ends, so people who own CM328 aren't being overcharged for the OT221 bundled item?

Glenn Airoldi (Faithlife)

https://community.logos.com/discussion/comment/865132#Comment_865132

We've addressed this issue, which arose from product pricing decisions, not the dynamic pricing system. Thanks for calling it out.

PetahChristian

https://community.logos.com/discussion/comment/865313#Comment_865313

We've addressed this issue, which arose from product pricing decisions, not the dynamic pricing system. Thanks for calling it out.

The bundle regular price was 13% less prior to this change. (I think the regular price was about 295.99, but I no longer have a screenshot for that product.)

Do you mean to say that the bundle was never meant to be offered at 13% off in the first place? Is it normal to bundle two courses, but not offer a discount on the course bundle?

Today's change effectively removed that bundle discount, and made the price for the remaining item the same as if I was just buying that separate item at 35% off.

Shouldn't the bundle dynamic price be about $62 (rounded values), if the bundle was meant to be offered at 13% off in the first place:

[quote]$296 (prior regular price of bundle at ~13% off)

-$200 (discount for what I own)

=====

$96

-$34 (35% off Mobile Ed sale)

====

$62

Sorry for beating this with a stick, but with the recurring series of pricing errors on the site, and it taking two weeks to finally get someone to look into this particular issue, customers were inadvertently being overcharged.

More problematic is the fact that the base packages no longer have the little (i) to hover over to see how the dynamic price and introductory/LN discount gets applied). We have to take FL's word that there are no errors on some of the most expensive of all purchases.

I just bought a base package at a dynamic price of $150, and that purchase lowered the price of a higher package in the same denomination by $300! Yet without the hover box showing how each package price is determined, I can't conclusively call out any base package pricing issue.

So please forgive me if I wonder that some past change to the site or back end introduced some general pricing discrepancy, as issues have turned up with reformation day, black friday, and mobile ed sales, just in this month alone.