Bug? Library window size/shape on macOS 10.12.1

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JT (alabama24) | Forum Activity | Posted: Sat, Nov 26 2016 6:21 PM

I don't know if this is a bug, or if I have done something and can correct it... Whenever I open a new library window, it opens in a deformed, skinny box. I have tried widening the box, closing and reopening. No joy. I am running Logos 7.2 on macOS 10.12.1. I am unable to update currently, but this issue has existed over multiple builds... I have just finally decided I am irritated enough to report it. Wink

I know logs may be needed. If so, I will try to get some when I get back from vacation. 

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PetahChristian | Forum Activity | Replied: Sat, Nov 26 2016 6:48 PM

I can reproduce that issue on Logos Bible Software 7.2 SR-1 (7.2.0.0038).

Other windows (e.g., specific documents or guides) will open to their last previous size when opened to a floating tab, yet the library opens to narrow floating tab, regardless of the size it had when closed.

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Mark Nolette | Forum Activity | Replied: Sun, Nov 27 2016 3:12 AM

I have also seen this since I upgraded to macOS Sierra. I would resize the window, but the next time, it would be very thin once again!  

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JT (alabama24) | Forum Activity | Replied: Tue, Dec 6 2016 6:32 PM

bump

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Philana R. Crouch | Forum Activity | Replied: Wed, Dec 7 2016 1:24 PM

alabama24:

bump

Alabama,

I can reproduce that it's not saving how you last closed it. I'll get a case written up. I'm not able to reproduce the small size you are seeing opening up by default.

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JT (alabama24) | Forum Activity | Replied: Wed, Dec 7 2016 2:20 PM

Philana R. Crouch:
I'm not able to reproduce the small size you are seeing opening up by default.

I have changed the shape of the library at various times to meet my specific needs at the time. Perhaps it was that shape when it saved last? Otherwise, no idea. 

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Levi Durfey | Forum Activity | Replied: Wed, Dec 7 2016 2:35 PM

I am seeing the same skinny library window, and have since upgrading to Sierra. I've tried multiple times to resize it, but it always opens like shown in the screenshot.

Note: my other floating windows do not exhibit the same behavior.

Currently I am on 10.12.1 and Logos 7.2 SR-1.

Posts 9
DeWayne Whitaker | Forum Activity | Replied: Thu, Jan 12 2017 10:20 PM

I'm on El Capitan and have the same issue as Levi Durfey

In addition whether opening external in a new window or internal in the same window, the size is not kept as the last resizing.

It does get frustrating when I'm trying to go back and forth between windows.

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JT (alabama24) | Forum Activity | Replied: Tue, Jan 31 2017 9:03 PM

Philana R. Crouch:
I'll get a case written up.

Any update? Quite annoying. 

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Aaron Baldridge | Forum Activity | Replied: Thu, Feb 2 2017 12:23 PM

Have the same issue. Anyone hear anything from Logos about how to fix this?

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JT (alabama24) | Forum Activity | Replied: Thu, Feb 2 2017 3:33 PM

Aaron Baldridge:
Anyone hear anything from Logos about how to fix this?

They have acknowledged it, but no further updates. It will require a fix from FL. 

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Philana R. Crouch | Forum Activity | Replied: Fri, Feb 3 2017 1:09 PM
We do have a case open for this issue, but I don't have any details for when this will be fixed.
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JT (alabama24) | Forum Activity | Replied: Sun, Apr 2 2017 8:17 PM

Philana R. Crouch:
We do have a case open for this issue, but I don't have any details for when this will be fixed.

Philana - Can you check on this? Mac users need some love. Wink

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Philana R. Crouch | Forum Activity | Replied: Thu, Jun 1 2017 10:37 AM

Hi Alabama,

This case is still open, but I don't have any updates at this time. 

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Levi Durfey | Forum Activity | Replied: Wed, Nov 8 2017 3:51 PM

Philana R. Crouch:
This case is still open

Please, please get this fixed!

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JT (alabama24) | Forum Activity | Replied: Wed, Nov 8 2017 6:00 PM

ugh, yes. 

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JT (alabama24) | Forum Activity | Replied: Thu, Mar 7 2019 6:48 PM

Philana R. Crouch:
This case is still open, but I don't have any updates at this time. 

<crickets> 

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Fred Chapman | Forum Activity | Replied: Thu, Mar 7 2019 7:07 PM

I'm not sure why, but on my Macbook Air it seems to open fine

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Levi Durfey | Forum Activity | Replied: Thu, Mar 7 2019 8:31 PM

It’s the floating Library window that has the issue, not the drop down Library panel. 

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Fred Chapman | Forum Activity | Replied: Thu, Mar 7 2019 8:53 PM

Levi Durfey:

It’s the floating Library window that has the issue, not the drop down Library panel. 

Ahhh...yep, that's pretty ugly

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