Page 1 of 1 (16 items)
This post has 15 Replies | 2 Followers

Posts 4732
Forum MVP
Mike Binks | Forum Activity | Posted: Mon, Dec 5 2016 4:28 AM

So working away and (something like ) this popped up. Actually the one that appeared had 'Logos' in it and indicated that 'Logos' was 'paused'.

I'd never seen this before.

I quit Logos and opened 'Activity Monitor' to see what was going on! It looked ok!

So I restarted Logos and it popped into the middle of the list of running applications with no problem.

Then, from the side bar of the Home Page in Logos I opened the Revised Comon Lectionary and boy is this big!...

And up popped my warning and Logos had to be Force Quit again.

Here are some logos from just after the last 'Force Quit' and before restarting the app.

4606.LogosLogs.Mike.20161205-122711.zip

Just a couple of late additions

On the stable version on my MacBook - Home Page shows at about 500MB of space - RCL layout (other items also open) moves the readout in the Activity Monitor it to 606MB

On the desktop (beta) the home page us also using about 500MB but opening my  RCL layout makes the Activity Monitor read 80GB as it runs out of memory.

Posts 8221
LogosEmployee

Did you ever enable the new search engine (with "set use new search engine to yes")? If so, does this problem stop happening if you disable it?

Posts 3005
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Dec 6 2016 9:58 AM

Mike,

In addition to enabling the new search engine, do you remember how long the app had been running before this occurred? If you were running any searches can you give some examples, and include any other repro steps?

Posts 3005
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Dec 6 2016 3:31 PM

Mike Binks:

On the desktop (beta) the home page us also using about 500MB but opening my  RCL layout makes the Activity Monitor read 80GB as it runs out of memory.

Mike,

We can't reproduce this internally. In looking at your logs, it looks like you are running the beta version of macOS Sierra. It shows 10.12.2 instead of the stable version of 10.12.1. 

Posts 440
Lewis Harper | Forum Activity | Replied: Tue, Dec 6 2016 4:20 PM

Open Hone page

click on any of the Bible verse range in the Lectionary

It opens the Lectionary, Bibles, Commentaries, Cited by and Explorer

click on any of the title resources in cited by (with new search engine set to yes)

resources never populate and beach ball begin to spin

This only happens when new search engine is set to yes

OS X 10.11.6

Posts 4732
Forum MVP
Mike Binks | Forum Activity | Replied: Wed, Dec 7 2016 12:25 AM

Combined reply to save multiple posts...

Bradley... Yes I had the new search engine enabled. Yes it seems to stop happening when I disable it.

Philana... The effect is fairly quick.... start the the app... click on the RCL which opens a 'home page layout... and bang 10-20 secs at the most. (as noted – with the new search engine switched on)

Philana... Yes I am one of the misguided who operates a beta on beta system.

                 No I am not expecting much support other than from my compatriots on the forum and the subset of developers charged with anticipating future developments.

Lewis... Thanks mate. Sorry for your trouble but good to see that the problem may be honed in on.

I take it that for now the workaround is to not use the New Search Set up and the RCL together?

I wonder if other readers who use other Lectionaries might test them to see if this is resource or type specific.

Posts 28953
Forum MVP
MJ. Smith | Forum Activity | Replied: Wed, Dec 7 2016 2:42 AM

I didn't replicate it in Windows 10 but memory ran high i.e. circa 700MB

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 4732
Forum MVP
Mike Binks | Forum Activity | Replied: Wed, Dec 7 2016 8:43 AM

MJ. Smith:

I didn't replicate it in Windows 10 but memory ran high i.e. circa 700MB

Yes MJ - when I do the same here without the new search enabled the RCL (and associated layout) makes the memory used jump from about 500MB to about 700MB. Then it remains static until I do something else. With the new search enabled the memory used goes through the roof.

Posts 3005
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Dec 7 2016 11:49 AM

Mike Binks:

I take it that for now the workaround is to not use the New Search Set up and the RCL together?

Mike,

We were finally able to reproduce this, it actually is using the new search engine with the Cited By Tool, the Lectionary layout happens to be one layout that automaically loads the tool.

Posts 4732
Forum MVP
Mike Binks | Forum Activity | Replied: Wed, Dec 7 2016 12:21 PM

Philana R. Crouch:
We were finally able to reproduce this, it actually is using the new search engine with the Cited By Tool, the Lectionary layout happens to be one layout that automaically loads the tool.

That was a surprise to me Philana - but you are right it is there sitting at the top right hand side of my layout. I must be a left brained person?

Now, as the electrician said 'I can see which wire is giving you electric shocks; all I need to is find the switch'.

Let me know when you find the switch. :-)

Posts 3628
Forum MVP
PetahChristian | Forum Activity | Replied: Wed, Dec 7 2016 12:57 PM

Philana R. Crouch:

Mike,

We were finally able to reproduce this, it actually is using the new search engine with the Cited By Tool, the Lectionary layout happens to be one layout that automaically loads the tool.

I'm so grateful that bug reports don't disappear into a black hole.

It's situations like that really impress me, how people can discover the cause, and then provide a response. Thanks in general!

My top three Logos 9 Wishlist items: Carta, Dark mode, and Hebrew audio bible, please.

Posts 8221
LogosEmployee

Mike Binks:
Let me know when you find the switch. :-)

It'll be fixed in the next beta.

Until then, the workaround is to disable the new search engine, or to change Cited By to "Sort results by resource" (on the panel menu).

Posts 25660
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Dec 8 2016 11:58 AM

Bradley Grainger (Faithlife):
Until then, the workaround is to disable the new search engine, or to change Cited By to "Sort results by resource" (on the panel menu).

As soon as I changed it to sort by Rank Logos crashed with an arithmetic overflow!

Dave
===

Windows 10 & Android 8

Posts 8221
LogosEmployee

Dave Hooton:
As soon as I changed it to sort by Rank Logos crashed with an arithmetic overflow!

This is the same underlying problem, just a different crash message on Windows. Cited By + Sort by search rank + New search engine doesn't work in the current beta.

Posts 25660
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Dec 8 2016 2:33 PM

Bradley Grainger (Faithlife):
This is the same underlying problem

I know. I was documenting another failure mode for my own sake and maybe others!

Dave
===

Windows 10 & Android 8

Posts 3005
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Dec 12 2016 1:47 PM

Mike Binks:

So working away and (something like ) this popped up. Actually the one that appeared had 'Logos' in it and indicated that 'Logos' was 'paused'.

Mark,

This should be fixed in Logos 7.3 RC 1 (7.3.0.0025)

Page 1 of 1 (16 items) | RSS