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Posts 3222
Whyndell Grizzard | Forum Activity | Posted: Tue, Dec 6 2016 4:00 PM

Reading latest issue Themelios volume 41 #3- The “Same God Question”: Why Muslims are Not Moving Toward Christians"

Clicked on 2 external links for additional articles is causing L& to crash, files below:

7658.LogosCrash.txt

8228.LogosError.log

Posts 3222
Whyndell Grizzard | Forum Activity | Replied: Tue, Dec 6 2016 4:01 PM

Tried a couple links on home page no issue with them.

Posts 3222
Whyndell Grizzard | Forum Activity | Replied: Wed, Dec 7 2016 4:59 AM

BUMP!!

Posts 2766
Erwin Stull, Sr. | Forum Activity | Replied: Wed, Dec 7 2016 5:56 AM

Hi Whyndell;

Where are the external links? I'm scrolling through the entire article, but can't find the external links. What page number are they on?

Posts 3222
Whyndell Grizzard | Forum Activity | Replied: Wed, Dec 7 2016 6:19 AM

Page 465 footnotes 4 and 5

Posts 22733
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Dec 7 2016 6:52 AM

Whyndell Grizzard:
Page 465 footnotes 4 and 5

Strange - I can access those links without any problem.

What happens if you hide the book and restore it again (to download a new copy)?

Posts 2766
Erwin Stull, Sr. | Forum Activity | Replied: Wed, Dec 7 2016 7:01 AM

Same here. No problem with either link or Logos. Footnote 4 open a pdf and footnote 5 open a website.

Posts 8221
LogosEmployee

This is an issue we've had a couple of users report but we've been unable to reproduce in-house (and fix) yet.

It always appears to be related to opening a browser for an external link. Is there anything "unusual" about your system configuration? What's your default web browser?

Posts 3222
Whyndell Grizzard | Forum Activity | Replied: Wed, Dec 7 2016 7:27 AM

Phil- did not change anything- same result.

Brad-It defaults to MS Edge on these links- but it only happens within the resource not on home page, etc.

This is first experience with this problem

Posts 2829
Don Awalt | Forum Activity | Replied: Wed, Dec 7 2016 12:28 PM

Just brainstorming...

Whyndell, does it work in both cases if you copy the link, open your browser, and paste it in directly? I am wondering if it shows some error which caused Logos to crash.

Could this be some sort of 32 bit 64 bit problem (Logos in 64 bit and browser the other, or vice versa)?

Posts 3222
Whyndell Grizzard | Forum Activity | Replied: Wed, Dec 7 2016 12:38 PM

Don Awalt:

Just brainstorming...

Whyndell, does it work in both cases if you copy the link, open your browser, and paste it in directly? I am wondering if it shows some error which caused Logos to crash.

Could this be some sort of 32 bit 64 bit problem (Logos in 64 bit and browser the other, or vice versa)?

Copy and paste in Edge and Chrome opens right up, still crashes within L7 Beta.

Posts 3005
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Dec 12 2016 1:47 PM

Whyndell Grizzard:

Copy and paste in Edge and Chrome opens right up, still crashes within L7 Beta.

Whyndell,

This should be fixed in Logos 7.3 RC 1 (7.3.0.0025)

Posts 3005
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Dec 19 2016 10:21 AM

Whyndell Grizzard:

Reading latest issue Themelios volume 41 #3- The “Same God Question”: Why Muslims are Not Moving Toward Christians"

Clicked on 2 external links for additional articles is causing L& to crash, files below:

7658.LogosCrash.txt

8228.LogosError.log

Whyndell,

This should be fixed in 7.3 (7.3.0.0031)

Posts 3222
Whyndell Grizzard | Forum Activity | Replied: Tue, Dec 20 2016 5:46 AM

Thanks

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