7.3 SR-1 Mac Problems with Home page and Courses Tool

I just upgraded from 7.3 to 7.3 SR-1 and my Home page is now blank and so is the Courses tool.

If i go to the library and then exit, the Home screen will load, but it does not load with a refresh boot, and the Courses tool will not load any content at all no matter what i try.

Running MacOS Sierra 10.12.2 on a 27" iMac Retina 5k

No problems prior to updating to SR-1

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PetahChristian

I guess there was a critical bug they had to fix, but these new issues at least have workarounds.

For now, you can work around the issue by pressing the Home button to open the Home page. It looks like the Home page does not open by default now, despite "At Startup Open to Home" settings. That's why it seems like the Home page appears blank, but it's actually not open.

The Courses tool now takes a long while to load, which is why it appears blank until it finally loads. It should eventually load. If not, try opening it by itself, not inside any other layout. The other activity affects the Courses tool from initializing quickly (even with an SSD).

Philana R. Crouch

I just upgraded from 7.3 to 7.3 SR-1 and my Home page is now blank and so is the Courses tool.

If i go to the library and then exit, the Home screen will load, but it does not load with a refresh boot, and the Courses tool will not load any content at all no matter what i try.

I've written up a case for this, thanks.

Philana R. Crouch

Courses tool will not load any content at all no matter what i try.

Can you reproduce this and upload your logs here (you'll find instructions in my signature). Also is your program scaling or resource text size set to something other than 100%?

John Kaess

My program is not set to scaling, and i run it full screen. I do have the text size set to 110%.

I'll work on getting the log files uploaded this morning.

John Kaess

I am attaching the logs zip. I notice that the logos.log is showing version 7.3 SR-1 while both error logs show 7.2 SR-1.

5417.LogosLogs.johnkaess.20161222-081115.zip

Mike McKnelly

Having the same problem!!!

Philana R. Crouch

My program is not set to scaling, and i run it full screen. I do have the text size set to 110%.

I'll work on getting the log files uploaded this morning.

We've got a case for this.

Philana R. Crouch

I just upgraded from 7.3 to 7.3 SR-1 and my Home page is now blank.

This should now be fixed in

7.3 SR-2 (7.3.0.0047)