IDing Mobile Devices

I have x mobile devices showing up on my account. I don't own that many mobile devices...some of them are duplicates, or from a device that was replaced by a similar model. I've only ever owned a single iPad, but there are three on the list (see screenshot).

The question is, how do I identify the specific device so I can remove those I no longer use/own?

Find more posts tagged with

Comments

Graham Criddle

I have x mobile devices showing up on my account. I don't own that many mobile devices...some of them are duplicates, or from a device that was replaced by a similar model. I've only ever owned a single iPad, but there are three on the list (see screenshot).

The question is, how do I identify the specific device so I can remove those I no longer use/own?

Check which one in the list matches the Logos apps installed on your iPad. That should be the one that is in use

DMB

I hope Doc has the right combination, to not delete the wrong ones.

I have 6 ipads (really just 1). Only one of the 6 ipads shows an app, and not one I'm using.

I could probably delete them all and nothing would happen?

PetahChristian

https://community.logos.com/discussion/comment/872917#Comment_872917

I've deleted them all (to remove multiples of the same device) and as far as I know, you merely have to sign in again on the device. Your downloaded library, synced notes, etc., are preserved.

Armin

The question is, how do I identify the specific device so I can remove those I no longer use/own?

The problem I have encountered is that even when I delete some devices in this list, they reappear. For the moment, I gave up trying to make sense out of it.

Armin

JT (alabama24)

https://community.logos.com/discussion/comment/872935#Comment_872935

The problem I have encountered is that even when I delete some devices in this list, they reappear

I can't speak for any android devices, but on iOS, new "devices" are added when you 1) actually add a new device, 2) when you delete ALL of the FL apps from the device and the subsequently reinstall one or 3) with some updates to iOS (particularly going to a major new release). #3 doesn't always happen, but it does often enough.

When you go through the list, I would suggest renaming the remaining "devices" to something unique (even if you just add the year... see below). A new "device" is always created generically.

DMB

https://community.logos.com/discussion/comment/872938#Comment_872938

Well, I don't use the functionality due to the nutty design. The idea is good, however.

My other software are smart enough to number the additional entries. Apparently Logos can't tell which reason causes their new entry and just gives up.

And it's not entirely clear (not clear at all) whether the first one is the real one, or the last one. Unless you can match the apps.

At least my experience, the apps in use has never been accurate. I'd assume Logos can't detect an uninstall (?), but you'd think the server would know active apps where resources are being downloaded (presuming that worked, of course).

Bruce Dunning

https://community.logos.com/discussion/comment/872938#Comment_872938

When you go through the list, I would suggest renaming the remaining "devices" to something unique (even if you just add the year... see below). A new "device" is always created generically.

This is what I do too. I wish that there was an automatic way to update these without this work-a-round.

(‾◡◝)

The question is, how do I identify the specific device so I can remove those I no longer use/own?

It's not just a problem for FaithLife/Logos ...

Click on graphic to expand. A MAC number would be nice.

Perhaps download a unique resource on only one device and see under which device it shows up?