CRASH: Recurring under varying circumstances

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Jack Caviness | Forum Activity | Posted: Fri, Jan 13 2017 6:08 PM

7.4 Beta 2 Mac OS 10.12.2

This has been happening at random intervals since the release of 7.4 Beta 1, but have not had time to submit a crash report. This happens most often when switching layouts, but this one happened soon after opening Greek Grammar Beyond the Basics to the article on Imperatival Participles.

logos.log indicates a Mono error.

6888.Apple Crash Report.rtf

7633.LogosLogs.jackcav.20170113-210149.zip

Attempted to restart Logos, but nothing visible happened.

3225.LogosLogs.jackcav.20170113-211009.zip

Second restart attempt worked as expected.

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Jack Caviness | Forum Activity | Replied: Sat, Jan 14 2017 5:58 AM

Another crash while changing layouts—Logos simply disappears from the screen. This time there was no Apple Crash Report.

7848.LogosLogs.jackcav.20170114-085114.zip

Log shows unhandled exception  SIGILL. Saw response for same error 642274.aspx, but neither Media Browser nor Proclaim were involved.

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Jack Caviness | Forum Activity | Replied: Sun, Jan 15 2017 2:28 AM

She crashed again. Actually, crash is a bit of overstatement. Logos just disappears, sometimes with the OS crash dialog, sometimes—like this time—without any other indication of a problem.

5483.LogosLogs.jackcav.20170115-052325.zip

Tried closing all open windows (Cmd-Opt-W) prior to changing layouts—Logos again disappeared.

3730.LogosLogs.jackcav.20170115-062259.zip

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Lewis Harper | Forum Activity | Replied: Mon, Jan 16 2017 5:27 AM

Crashed while attempting to run a morp search

7002.LogosLogs.lewisharper.20170116-072055.zip

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Jack Caviness | Forum Activity | Replied: Mon, Jan 16 2017 5:56 AM

Lewis has the same unhandled exception as I do, but the sequence leading to it is different. The SIGILL error may link them, but my log-reading expertise is quite limited.

In my case, the repeated crashes seem related to closing the Library window which I have open in a floating window on a secondary display in every layout. This crash occurred after I had used the layout for daily Bible reading. Then, I clicked on the close link (the red button) of the Library window, and Logos disappeared from both screens.

6811.LogosLogs.jackcav.20170116-085004.zip

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Philana R. Crouch | Forum Activity | Replied: Mon, Jan 16 2017 8:58 AM

Lewis Harper:

Crashed while attempting to run a morp search

7002.LogosLogs.lewisharper.20170116-072055.zip

Lewis,

This is s known issue, and it should be fixed in the next beta release.

Posts 3007
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Philana R. Crouch | Forum Activity | Replied: Mon, Jan 16 2017 9:09 AM

Jack Caviness:

7.4 Beta 2 Mac OS 10.12.2

This has been happening at random intervals since the release of 7.4 Beta 1, but have not had time to submit a crash report. This happens most often when switching layouts, but this one happened soon after opening Greek Grammar Beyond the Basics to the article on Imperatival Participles.

logos.log indicates a Mono error.

6888.Apple Crash Report.rtf

7633.LogosLogs.jackcav.20170113-210149.zip

Attempted to restart Logos, but nothing visible happened.

3225.LogosLogs.jackcav.20170113-211009.zip

Second restart attempt worked as expected.

Jack,

I've reproduced this crash and created a case.

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Jack Caviness | Forum Activity | Replied: Mon, Jan 16 2017 10:26 AM

Philana R. Crouch:
I've reproduced this crash and created a case.

Great. It does seem to be connected with closing the Library from a floating window.

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Philana R. Crouch | Forum Activity | Replied: Mon, Jan 16 2017 2:54 PM

Jack Caviness:

7.4 Beta 2 Mac OS 10.12.2

This has been happening at random intervals since the release of 7.4 Beta 1, but have not had time to submit a crash report. This happens most often when switching layouts, but this one happened soon after opening Greek Grammar Beyond the Basics to the article on Imperatival Participles.

This should be fixed in 

7.4 Beta 3 (7.4.0.0014)

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Jack Caviness | Forum Activity | Replied: Mon, Jan 16 2017 6:20 PM

Philana R. Crouch:

This should be fixed in 

7.4 Beta 3 (7.4.0.0014)

Party!!! Thank you Party!!!

That was quick—fixed it is. Thank you.

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