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Posts 7
Rob Davis | Forum Activity | Posted: Fri, Jan 20 2017 6:31 AM

This is probably covered somewhere but I haven't been able to find it. Am I supposed to be able to read any of my Logos books in Vyrso? I have J I Packer's Knowing God--20th Anniversary Edition in Logos but when I try to locate it in Vyrso, it won't show up. Is there something else I need to do or are some Logos books not available in Vyrso?

Thanks,

Rob

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JT (alabama24) | Forum Activity | Replied: Fri, Jan 20 2017 6:37 AM

Rob Davis:
Am I supposed to be able to read any of my Logos books in Vyrso?

A couple thoughts:

  • All books are available on desktop, but not all books are "mobile enabled." Typically you can visit the product page and find out if this is the case.
  • The Vyrso app (at least on iOS) has a toggle which will hide non-Vyrso titles.
  • Outside of those two things, all "Logos" edition resources should be visible within the Vyrso app. 

If this issue persists for you, we may need to have this thread moved to the appropriate mobile forum (iOS or Android). 

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Posts 7
Rob Davis | Forum Activity | Replied: Fri, Jan 20 2017 10:20 AM

Thanks. I looked at the Resource Information page for the book in Logos and it does not have a Copyright or a Devices section like other books I look at. Could that be a problem with my copy in Logos? Or is it the case that if a book does not have the Devices section, it simply is not and cannot be "mobile enabled"?

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JT (alabama24) | Forum Activity | Replied: Fri, Jan 20 2017 10:53 AM

Rob Davis:
I looked at the Resource Information page for the book in Logos and it does not have a Copyright or a Devices section like other books I look at.

That isn't what I meant. I mean on the website:

Notice on the upper right hand corner, it says "Runs on Windows, Mac and mobile." 

Rob Davis:
Could that be a problem with my copy in Logos?

Nothing changes based on your installation. Everything is on the cloud, and your installation is irrelevant (meaning that your iPhone doesn't access the book from your computer, but from the FL web servers). 

Rob Davis:
Or is it the case that if a book does not have the Devices section, it simply is not and cannot be "mobile enabled"?

That is unrelated. Some books are "mobile enabled," but for whatever reason, the publisher won't allow FL to allow you to manage downloads from your computer. Strange, I know. Tongue Tied

I think the problem is that the resource isn't mobile enabled... Actually, FL isn't selling the resource at all currently (except as an audiobook). You are lucky to have it! 

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Posts 74
Dennis | Forum Activity | Replied: Sat, Dec 23 2017 1:50 PM

i Have this same problem although I don’t see how it could have anything to do with ”mobile enabled “ because the book opens in the logos bible app on the same devic... VERY DISAPPOINTED! With as much money as we have pumped into Logos; this is totally unacceptable!

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JT (alabama24) | Forum Activity | Replied: Sat, Dec 23 2017 2:05 PM

Dennis:
this is totally unacceptable!

What is "totally unacceptable"? I don't follow. However, it is likely that you have the default setting turned on within the Vyrso app... which hides everything but Vyrso resources... meaning all Logos edition resources. I don't have the Vyrso app so you will have to hunt around and make sure it is turned off. 

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Posts 74
Dennis | Forum Activity | Replied: Sat, Dec 23 2017 2:40 PM

Thanks, fixed! Yet, still, why would that be turned on by default!? Seems anyone would want to see all their resources? Than you again 

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Graham Criddle | Forum Activity | Replied: Sat, Dec 23 2017 2:47 PM

Dennis:
Thanks, fixed!

Glad it is working

Dennis:
Yet, still, why would that be turned on by default!? Seems anyone would want to see all their resources?

Apparently this is what customers asked for as per https://community.logos.com/forums/p/127840/832072.aspx#832072 

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