Images not displaying - Twenty Centuries of Christian Worship (Library of Christian Worship: Volume

Martin Folley
Martin Folley Member Posts: 1,148 ✭✭
in Beta Desktop App Forum

I am not sure if this is a Beta bug or resource bug ... but since I am running beta ...

A media search for Basilica produces multiple hits (below, centre), including one from the resource 'Twenty Centuries of Christian Worship (Library of Christian Worship: Volume 2).' The thumbnail for this can be seen at the top of the search panel.

Clicking on the thumbnail opens the resource but all the images are shown as grey or white squares.

If I use the context menu on the grey square, and send to keynote, I can then see the image in Keynote.

As an aside, is there any way to make the 'media collections' section display more that the current 'few at a time' UI with 'next page' links? 

Thanks.

2017 15" MBP, iPad Pro

Comments

  • NB.Mick
    NB.Mick MVP Posts: 15,972

    Martin Folley said:

    I am not sure if this is a Beta bug or resource bug ... but since I am running beta ...

    It seems you are running on a Mac - at least I can confirm I see the same bug/resource bug in 7.5 Beta 2 on Win 10 being able to paste the picture e.g. into Word. Just for completeness sake, this is the resource info: 

    LLS:39.10.5
    2014-10-20T23:49:41Z
    LBWRSHP2.logos4

    Have joy in the Lord! Smile

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Martin,

    Thanks for letting us know, I've got a case open for this issue.

    How to Enable and Submit Log Files

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Martin Folley said:

    I am not sure if this is a Beta bug or resource bug ... but since I am running beta ...

    A media search for Basilica produces multiple hits (below, centre), including one from the resource 'Twenty Centuries of Christian Worship (Library of Christian Worship: Volume 2).' The thumbnail for this can be seen at the top of the search panel.

    Clicking on the thumbnail opens the resource but all the images are shown as grey or white squares.

    If I use the context menu on the grey square, and send to keynote, I can then see the image in Keynote.

    As an aside, is there any way to make the 'media collections' section display more that the current 'few at a time' UI with 'next page' links? 

    Thanks.

    Martin,

    The images should now display correctly in 7.5 Beta 4 (7.5.0.0021)

    How to Enable and Submit Log Files

  • Martin Folley
    Martin Folley Member Posts: 1,148 ✭✭
    https://community.logos.com/discussion/comment/886699#Comment_886699

    Thank you

    2017 15" MBP, iPad Pro

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