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This post has 3 Replies | 1 Follower

Posts 2
Ewan Jones | Forum Activity | Posted: Mon, Mar 6 2017 1:59 PM

Hi, I don't get a chance to do anything before the software closes down. Sometimes there's the spinning rainbow wheel for a couple of seconds, but mostly it's 3-10 seconds before it shuts down. 

Any ideas? I've already followed the suggested instructions here: https://www.logos.com/support/logos6/mac/crash

Going crazy - have a lot of work to do!

0552.LogosLogs.Ewan.20170306-215052.zip

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Mar 6 2017 6:14 PM

Welcome Big Smile

One thought is restarting Mac.

Another thought is opening to a blank layout. Logos.log file shows a crash for Library Catalog Grid Provider.

Logos wiki => Keyboard Shortcuts for Mac has sign-in tip.

Keep Smiling Smile

Posts 301
LogosEmployee
Brandyn Whittington | Forum Activity | Replied: Tue, Mar 7 2017 11:45 AM

Hey Ewan! I believe we spoke on Twitter yesterday, unfortuntely I missed your message here. :( This looks to be identical to what we spoke about and may be a duplicate. However, if it's occurring again please don't hesitate to let us know!

Posts 2
Ewan Jones | Forum Activity | Replied: Thu, Mar 9 2017 7:21 AM

Thanks all, yes Brandon, we sorted this over Twitter, thanks again for your help - all going smoothly so far!

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