ANNOUNCE: Faithlife ending Logos 6.14 support on June 12, 2017

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LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Posted: Tue, Mar 21 2017 4:10 PM

We are changing Logos 6.14 from the "maintenance" support level to "unsupported" on June 12, 2017. (For a full description of these support levels, please see "About Free Support".)

Logos 6.14 will not be disabled. Your existing install will continue to run with the resources you already have. However, new resources purchased from logos.com may not be readable in Logos 6.14.

If you are running Windows 7 or later, or Mac OS X 10.10 "Yosemite" or later, you can update from Logos 6.14 to Logos 7 for free. (For a discussion of updating vs crossgrading vs upgrading, please see "How to upgrade to Logos 7".) We strongly recommend that all eligible customers move to Logos 7.

If you are already running Logos 6 in Windows, there is no need to change operating systems to run Logos 7. The software is still compatible with Windows 7, Windows 8, and Windows 10.

If you are running OS X 10.9 "Mavericks" (or earlier), you may be able to update to macOS 10.12 "Sierra" for free. (And once you do that, you can install Logos 7.) See Apple's "How to Upgrade" article to determine whether Sierra is compatible with your computer.

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Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Mar 22 2017 1:09 AM

I suggest it be posted in the General forum for wider visibility.

Dave
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Windows & Android

Posts 239
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Wed, Mar 29 2017 7:57 AM

Thanks for the suggestion. I'll post there as well.

Posts 1
Jeff Curnow | Forum Activity | Replied: Sat, Apr 29 2017 4:30 PM

So, I assume this will mean you will also stop charging me 150/mo for the version 6 I can no longer use? I haven't used it for more than a year, so this will be a God sent relief!

Thanks!

Jeff

Posts 1298
Wild Eagle | Forum Activity | Replied: Sat, Apr 29 2017 4:45 PM

Why wouldn't you send update to update 6.14 automatically to Logos 7 Like you did with 6.13 to 6.14 to all qualifying operating systems. I think you would save so much money by updating  automatically to the next version like Apple does for example  to IOS.

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

Posts 18496
Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Apr 30 2017 12:36 AM

Jeff Curnow:

So, I assume this will mean you will also stop charging me 150/mo for the version 6 I can no longer use? I haven't used it for more than a year, so this will be a God sent relief!

Thanks!

Jeff

Hi Jeff - and welcome to the forums

I recommend contacting Customer Services about any recurring charges - details at https://www.logos.com/contact 

If there are technical issues preventing you using the software please start a new thread and explain the issues and we'll try to help

Graham 

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