Pre Pub Question

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Posts 87
Rafe Andersen | Forum Activity | Posted: Fri, Mar 31 2017 4:45 PM

The Fee and Stuart Handbooks were supposed to ship today.  Does that mean I will get them today?

Posts 5209
Dan Francis | Forum Activity | Replied: Fri, Mar 31 2017 4:58 PM

Yes as long as there isn;t a release delay as sometimes happens.... but the moment it goes live you will have access to them (they still need to download and index).

-Dan

Posts 87
Rafe Andersen | Forum Activity | Replied: Fri, Mar 31 2017 5:08 PM

Thank you. It is the first time I have tired pre pub. Nice.

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Ben Amundgaard (Faithlife) | Forum Activity | Replied: Fri, Mar 31 2017 5:31 PM

Rafe Andersen:

Thank you. It is the first time I have tired pre pub. Nice.

Hi Rafe,

Thanks for trying pre-pub! The products usually ship toward the end of the day. We just shipped this, so you should see it show up in your library soon.

Please let me know if you have any further questions about pre-pub.

Manager, Bible Study Products Department

Posts 2238
David Ames | Forum Activity | Replied: Sat, Apr 1 2017 7:18 AM

Ben Amundgaard (Faithlife):

The products usually ship toward the end of the day. 

IF Pre-Pubs are going to ship "toward the end of the day" why not set the published ship date to one day latter.  

Then we will not expect it untill the next day and we will then start complaining that we got it a day early.

Posts 1915
Joseph Turner | Forum Activity | Replied: Sat, Apr 1 2017 7:35 AM

David Ames:

Ben Amundgaard (Faithlife):

The products usually ship toward the end of the day. 

IF Pre-Pubs are going to ship "toward the end of the day" why not set the published ship date to one day latter.  

Then we will not expect it untill the next day and we will then start complaining that we got it a day early.

It's the same as if you were getting something delivered from an online store.  When you track on the UPS website it says you will get it today before 8:00 pm.  They are not going to say that you will get it tomorrow (a day later) because it showed up at 5 pm.  I usually get all of my pre-pubs downloaded by 4 pm central time.  

Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

Posts 5209
Dan Francis | Forum Activity | Replied: Sat, Apr 1 2017 10:08 AM

Best to leave the system the way it is, often a book will ship early in the day occasionally it can be a few days late if a problem has arisen. I have a couple of times let an order stand till the last moment as i try to arrange finances around to get a massive release. I want every prePUB I order but one occasion so many things are released at once or other expenses have arisen that I can not get it. If an extra day was tacked on meaning things were released earlier than expected I and others may need to call in to return a volume or set we cannot afford. 

-Dan

Posts 1355
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Veli Voipio | Forum Activity | Replied: Sat, Apr 1 2017 11:22 AM

Ben Amundgaard (Faithlife):
The products usually ship toward the end of the day

Those living in the Eastern Hemisphere normally get on the next day. Not really a problem, but useful to know.

Gold package, and original language material and ancient text material, SIL and UBS books, discourse Hebrew OT and Greek NT. PC with Windows 8.1

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