Logos Crashes when using Bible Browser in Proverbs

Page 1 of 1 (7 items)
This post has 6 Replies | 1 Follower

Posts 25893
Forum MVP
Graham Criddle | Forum Activity | Posted: Wed, May 31 2017 7:21 AM

This is using Logos 7.7 beta 4 on Windows 10

Using Bible Browser and selecting the book of Proverbs and the Topic of Speech causes Logos to crash consistently.

Log file attached

57238.Logos.log

Edit: I've just checked and it works fine on 7.6 SR1 so it looks like a change in the current beta

Posts 2089
Randy W. Sims | Forum Activity | Replied: Wed, May 31 2017 8:44 AM

I was initially unable to reproduce. It didn't crash after first the options you show above. But after deselecting Topics: Speech, selecting Topics: Evil, and then deselecting Topics: Evil and re-selecting Topics: Speech it did crash. Reliably, every time. The Windows Crash logs are below.

It seems to be anything in the Topics section and related to the left hand view. Eg. Clearing the search, selecting a different bible version, selecting Topics, and simply clicking More a few times will cause the crash. None of the other sections that I've checked cause the crash.

3301.BibleBrowser.zip

---

Faulting application name: Logos.exe, version: 7.7.0.9, time stamp: 0x59286021
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007fff53841a48
Faulting process id: 0x399c
Faulting application start time: 0x01d2da0bd0414a79
Faulting application path: C:\Users\RandyW\AppData\Local\Logos\System\Logos.exe
Faulting module path: unknown
Report Id: 589c5d18-00ce-4464-b6d9-4a6ca07370e8
Faulting package full name:
Faulting package-relative application ID:

---

Exception Info: System.NullReferenceException
at Libronix.DigitalLibrary.RichText.RichTextDataUtility.UriToRichTextLink(System.Uri)
at LDLS4.InformationRequestUtility.TryGetRichTextStartElementFromUri(System.Uri)
at LDLS4.InformationRequestUtility.CreateInformationRequestRichText(System.Uri, System.String, LDLS4.InformationRequestKind)
at LDLS4.WebBrowserMediator.Browser_UriTargeted(System.Object, Libronix.Utility.GenericEventArgs`1<System.Uri>)
at Libronix.Utility.EventHandlerUtility.Raise[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.EventHandler`1<Libronix.Utility.GenericEventArgs`1<System.__Canon>>, System.Object, System.__Canon)
at Logos.WebBrowser.WebBrowserModel+<>c__DisplayClass139_0.<HandleStatusMessage>b__0()
at Logos.WebBrowser.WebBrowserModel+<>c__DisplayClass153_0.<BeginInvokeIfNecessary>b__0()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at LDLS4.OurApp.InitializeAndRun(System.Collections.ObjectModel.ReadOnlyCollection`1<System.String>, Libronix.Utility.Threading.SingleInstanceManager, Libronix.Utility.Scope)
at LDLS4.OurApp.Main(System.String[])

Posts 25893
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, May 31 2017 9:15 AM

Thanks Randy

Appreciate the confirmation and the additional detail.

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Wed, May 31 2017 9:43 AM

Thank you for this report. We're investigating.

Posts 25893
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, May 31 2017 9:55 AM

Thanks Ryan

Posts 3923
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Jun 5 2017 10:31 AM

Graham Criddle:

This is using Logos 7.7 beta 4 on Windows 10

Using Bible Browser and selecting the book of Proverbs and the Topic of Speech causes Logos to crash consistently.

This has been fixed in 7.7 RC 1 (7.7.0.0014).

Posts 25893
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Jun 6 2017 1:28 AM

Thanks Philana

Page 1 of 1 (7 items) | RSS