Logos 7.7 will not update.

When attempting to update to Logos 7.7.0.0015, the update gets to around 80% and then an error message pops up. "The installation of Logos Bible Software did not succeed."

Below is a copy of the log file: 

Logging started: 2017-06-15T20:43:55Z

DateTime ThreadID Severity Category Message
2017-06-15T20:43:55Z 0x37bc Info Module Initializing module (version 7.7.0.15).
2017-06-15T20:43:55Z 0x37bc Info IsSupportedWindowsVersion Current OS version: Major Version 10, Minor Version 0, Major Service Pack 0, Minor Service Pack 0
2017-06-15T20:43:55Z 0x37bc Info IsSupportedWindowsVersion Required OS version: Major Version 6, Minor Version 0, Major Service Pack 2, Minor Service Pack 0
2017-06-15T20:43:55Z 0x37bc Info Run Initializing with command line '"C:\Users\Mikes\AppData\Local\Logos4\Data\s2mqpoxu.35y\UpdateManager\Installers\8093\LogosSetup.exe" -background'
2017-06-15T20:43:55Z 0x37bc Info Run OS is Vista or above.
2017-06-15T20:43:55Z 0x37bc Info IsProcessElevated Process is not elevated.
2017-06-15T20:43:55Z 0x37bc Info SetLoggingPath Logging is enabled, logging folder file path set to 'C:\Users\Mikes\Documents\Logos Log Files\'
2017-06-15T20:43:55Z 0x37bc Info SetWorkingFolderAndModuleName Working folder is 'C:\Users\Mikes\AppData\Local\Logos4\Data\s2mqpoxu.35y\UpdateManager\Installers\8093\', module name is 'LogosSetup.exe'.
2017-06-15T20:43:55Z 0x37bc Info Run Default system UI language: 0x0409, Default user UI language: 0x0409.
2017-06-15T20:43:55Z 0x37bc Info GetBestLanguageId The best-matching Language ID for the embedded transforms is '0x0409', no transform is required.
2017-06-15T20:43:55Z 0x37bc Info ParseCommandLine 'background' switch specified, if-not-background sections will be skipped and Windows Installer UI level will be set to 'None'.
2017-06-15T20:43:55Z 0x37bc Info SetSetupDirectory LogosSetup.exe install folder set to 'C:\Users\Mikes\AppData\Local\Logos\Install\'.
2017-06-15T20:43:55Z 0x37bc Info GetTargetFilePath LogosSetup target file path set to 'C:\Users\Mikes\AppData\Local\Logos\Install\Logos4UpdateScript.lbxdat'
2017-06-15T20:43:55Z 0x37bc Info Run No script file specified on the command line, reading from downloaded update script file 'C:\Users\Mikes\AppData\Local\Logos4\Data\s2mqpoxu.35y\UpdateManager\Installers\8093\Logos4UpdateScript.lbxdat', writing to 'C:\Users\Mikes\AppData\Local\Logos\Install\Logos4UpdateScript.lbxdat'.
2017-06-15T20:43:55Z 0x37bc Info VerifyUniqueInstance Checking for any process named 'LogosSetup.exe' whose Process ID is not our Process ID '2980'.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 1: # This script installs the .NET Framework for clients older than Logos version 6.8.0.0000 (.NET version 4.6, installer NDP46-KB3045557-x86-x64-AllOS-ENU.exe, bootstrapper NDP46-KB3045560-Web.exe), DirectX components for clients older than Logos version 6.0.0.1314, and Logos-x86.msi version 7.112.0015, the x64 installer is Logos-x64.msi.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 2: # The version is 7.7.0.0015 and the version title is "7.7 RC 2"
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 3: # The Help About version is "7.7"
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 4: # This version requries a minimum OS version of 6.1.1.0
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 5: # If the deprecated Prerequisites msi is installed, we uninstall it. It's upgrade code is {A381CA6D-990C-4001-A15E-1ADAE690CCCB}
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 6: # This script is used for automatic updates and is downloaded by the main application
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 7: # if we're already installed...
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 8: if-registry-check|registry-path=HKCU\Software\Logos4|registry-value-name=InstallDirectory
2017-06-15T20:43:55Z 0x37bc Info CheckRegistry Registry key 'HKCU\Software\Logos4' found.
2017-06-15T20:43:55Z 0x37bc Info CheckRegistry Key's value named 'InstallDirectory' found.
2017-06-15T20:43:55Z 0x37bc Info CheckRegistry Returning true
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 9: # if not running in background mode, shut down the indexer and Logos
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 10: if-not-background
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfNotBackground background command line switch was specified, skipping commands.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 11: set-event|name=Logos.Indexer.ShutDown
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 12: set-event|name=Logos.ShutDown
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 13: # wait for a while for each to shut down, then terminate as necessary
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 14: wait|process-name=Logos.exe|life-span=60
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 15: wait|process-name=LogosIndexer.exe|life-span=120
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 16: # end background mode check
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 17: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 0
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 18: # get the install directory and version from the registry (fall back on installed version if InstalledVersion does not exist, for pre-6.2 installs)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 19: read-registry-install-directory|registry-path=HKCU\Software\Logos4|registry-value-name=InstallDirectory
2017-06-15T20:43:55Z 0x37bc Info RunCommandReadRegistryInstallDirectory Reading the installer-set install directory from the registry.
2017-06-15T20:43:55Z 0x37bc Info ReadRegistryString Registry key 'HKCU\Software\Logos4' found.
2017-06-15T20:43:55Z 0x37bc Info ReadRegistryString Key's string value named 'InstallDirectory' found, its value is 'C:\Users\Mikes\AppData\Local\Logos4\'.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 20: read-registry-installed-version|registry-path=HKCU\Software\Logos4|registry-value-name=InstalledVersion|upgrade-code={2013914C-1AD0-43A3-877D-C717FA6B6865}
2017-06-15T20:43:55Z 0x37bc Info RunCommandReadRegistryInstalledVersion Reading the installer-set installed version from the registry.
2017-06-15T20:43:55Z 0x37bc Info ReadRegistryString Registry key 'HKCU\Software\Logos4' found.
2017-06-15T20:43:55Z 0x37bc Info ReadRegistryString Key's string value named 'InstalledVersion' found, its value is '7.6.0.0037'.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 21: # launch if the application, .NET and DirectX are all up to date
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 22: if-installed|upgrade-code={2013914C-1AD0-43A3-877D-C717FA6B6865}|version=7.112.0015
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Calling MsiEnumRelatedProductsW with Upgrade Code '{2013914C-1AD0-43A3-877D-C717FA6B6865}' to find the installed msi.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Found installed msi with Product Code '{D9D58101-8601-49C1-8601-CDF6B33E8006}'.
2017-06-15T20:43:55Z 0x37bc Info CompareVersionStrings Comparing version strings '7.112.0015' to '7.96.37'.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Product is not installed.
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfInstalled Skipping if block.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 23: if-installed|version=6.8.0.0000
2017-06-15T20:43:55Z 0x37bc Info Run Skipping conditional statement, incrementing end-if count to 2
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 24: if-installed|version=6.0.0.1314
2017-06-15T20:43:55Z 0x37bc Info Run Skipping conditional statement, incrementing end-if count to 3
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 25: # launch the splashscreen
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 3)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 26: execute|program=%InstallDirectory%\Logos.exe|set-z-order-top=yes|if-elevated=no
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 3)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 27: # finished, exit
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 3)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 28: abort|force=yes
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 3)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 29: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 2
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 30: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 1
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 31: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 0
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 32: # validate the install folder
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 33: validate-folder-permissions|folder=%InstallDirectory%|Target=Logos.exe
2017-06-15T20:43:55Z 0x37bc Info RunCommandValidateFolderPermissions Successfully loaded SID for account 'BUILTIN\Administrators'.
2017-06-15T20:43:55Z 0x37bc Info RunCommandValidateFolderPermissions Successfully loaded SID for account 'NT AUTHORITY\SYSTEM'.
2017-06-15T20:43:55Z 0x37bc Info VerifyUserPermissions Checking 7 ACE list entries for user 'BUILTIN\Administrators', SID 'S-1-5-32-544'.
2017-06-15T20:43:55Z 0x37bc Info VerifyUserPermissions ACE found, Type: 0x00000000 Masks: 0x001F01FF Flags: 0x00000013
2017-06-15T20:43:55Z 0x37bc Info VerifyUserPermissions ACE is inherited, has FILE_ALL_ACCESS permission, presumed good.
2017-06-15T20:43:55Z 0x37bc Info VerifyUserPermissions Permissions for 'BUILTIN\Administrators': good
2017-06-15T20:43:55Z 0x37bc Info VerifyUserPermissions Checking 7 ACE list entries for user 'NT AUTHORITY\SYSTEM', SID 'S-1-5-18'.
2017-06-15T20:43:55Z 0x37bc Info VerifyUserPermissions ACE found, Type: 0x00000000 Masks: 0x001F01FF Flags: 0x00000013
2017-06-15T20:43:55Z 0x37bc Info VerifyUserPermissions ACE is inherited, has FILE_ALL_ACCESS permission, presumed good.
2017-06-15T20:43:55Z 0x37bc Info VerifyUserPermissions Permissions for 'NT AUTHORITY\SYSTEM': good
2017-06-15T20:43:55Z 0x37bc Info RunCommandValidateFolderPermissions Permissions are good.
2017-06-15T20:43:55Z 0x37bc Info VerifyOwner Checking ownership of install directory target 'C:\Users\Mikes\AppData\Local\Logos4\' Owner: Domain name: 'MIKES-PC', Account name: 'Mikes'
2017-06-15T20:43:55Z 0x37bc Info VerifyOwner Process owner: Domain name: 'MIKES-PC', Account name: 'Mikes'
2017-06-15T20:43:55Z 0x37bc Info VerifyOwner File owner: Domain name: 'MIKES-PC', Account name: 'Mikes'
2017-06-15T20:43:55Z 0x37bc Info VerifyOwner File and Process Domain name and Account names match.
2017-06-15T20:43:55Z 0x37bc Info RunCommandValidateFolderPermissions Install Directory ownership is good.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 34: # end InstallDirectory registry check
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 35: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Setting result for line number 7: 'if-registry-check' to 'success'.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 36: # save this file in case the user reboots out from under us
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 37: save
2017-06-15T20:43:55Z 0x37bc Info SaveCommands Writing command file back to 'C:\Users\Mikes\AppData\Local\Logos\Install\Logos4UpdateScript.lbxdat'.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 38: # start elevation-required section: any execution will spawn an elevated instance of the bootstrapper which will run all commands up to the end-elevate command
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 39: requires-elevation|title=Logos Bible Software Setup|message-id-title=221|message=Logos Bible Software Setup was not able to finish the installation.|message-id-message=231
2017-06-15T20:43:55Z 0x37bc Info Run Elevated section: execute commands will be processed in an elevated instance of LogosSetup.exe.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 40: # if running in background mode on a version that supports it, abort with retry value if and when we try to elevate
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 41: if-installed|version=6.7.0.0017
2017-06-15T20:43:55Z 0x37bc Info CompareVersionStrings Comparing version strings '6.7.0.0017' to '7.6.0.0037'.
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfInstalled Installed: true
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 42: abort|if-background=yes
2017-06-15T20:43:55Z 0x37bc Info RunCommandAbort -background switch specified, 'if-background' parameter set to 'yes', will abort with return code 'retry' (1) if elevation is required.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 43: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Setting result for line number 40: 'if-installed' to 'success'.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 44: # only run the NET FX bootstrapper if the full profile 4.5 version isn't already installed
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 45: if-registry-check|registry-path=HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full|registry-value-name=Release|registry-value-data-is=less-than|registry-value-data=393295|compare-as-number=yes
2017-06-15T20:43:55Z 0x37bc Info CheckRegistry Registry key 'HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full' found.
2017-06-15T20:43:55Z 0x37bc Info CheckRegistry Key's value named 'Release' found.
2017-06-15T20:43:55Z 0x37bc Info CheckRegistry Value in registry: '460798', compare result 67503.
2017-06-15T20:43:55Z 0x37bc Info CheckRegistry Returning false
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfRegistryCheck Skipping if block.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 46: # Vista: ensure that the Windows Installer's "Windows Modules Installer" (TrustedInstaller) service is running (which installs to the Windows side-by-side folders)
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 47: start-windows-service|name=TrustedInstaller|if-os-vista=yes
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 48: # disable Windows Update's Automatic Updates system so that it doesn't catch the (deferred) restart request and prompt the user to restart during installation (Vista)
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 49: windows-update-pause
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 50: # launch the .NET FX installer bootstrapper, already downloaded by the application, which will download what it needs; flag for reboot when convenient if the return code is 3010
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 51: execute|program=NDP46-KB3045560-Web.exe|arg1=/norestart|arg2=/passive|arg3=/showrmui|reboot-on-exit-code=3010|abort-on-exit-code-not=0|title=Logos Bible Software Setup|message-id-title=221|message=The installation of the Microsoft .NET Framework 4.6 did not succeed. Please ensure that all Windows updates are installed and try again.|message-id-message=232|icon=error
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 52: # re-enable Windows Update's Automatic Updates system as necessary
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 53: windows-update-resume
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 54: # if the NET FX installer failed, it set the abort flag; abort now
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 55: abort
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 56: # end of NET FX install
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 57: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 0
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 58: # check if the deprecated Prerequisites is installed
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 59: if-installed|upgrade-code={A381CA6D-990C-4001-A15E-1ADAE690CCCB}|version=0.0.0
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Calling MsiEnumRelatedProductsW with Upgrade Code '{A381CA6D-990C-4001-A15E-1ADAE690CCCB}' to find the installed msi.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled MsiEnumRelatedProductsW reports not installed (returned ERROR_NO_MORE_ITEMS).
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Product is not installed.
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfInstalled Skipping if block.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 60: # Vista: ensure that the Windows Installer's "Windows Modules Installer" (TrustedInstaller) service is running (which installs to the Windows side-by-side folders)
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 61: start-windows-service|name=TrustedInstaller|if-os-vista=yes
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 62: # uninstall deprecated Prerequisites installer
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 63: uninstall|upgrade-code={A381CA6D-990C-4001-A15E-1ADAE690CCCB}|ui-level=basic|command-line=REBOOT=ReallySuppress
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 64: # end of Prerequisites uninstall
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 65: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 0
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 66: # check if installation or update of the DirectX components is requried
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 67: if-not-installed|version=6.0.0.1314
2017-06-15T20:43:55Z 0x37bc Info CompareVersionStrings Comparing version strings '6.0.0.1314' to '7.6.0.0037'.
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfNotInstalled Not installed: false
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfNotInstalled Skipping if block.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 68: # if it exists, launch the DirectX component installer; flag for reboot if the return code is 1
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 69: execute|if-exists=yes|program=dxsetup.exe|arg1=/silent|reboot-on-exit-code=1|abort-on-exit-code-not=0|title=Logos Bible Software Setup|message-id-title=221|message=The installation of DirectX components did not succeed.|message-id-message=241|icon=error
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 70: # if the install failed, it set the abort flag; abort now
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 71: abort
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 72: # end of DirectX installation
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 73: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 0
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 74: # finished with elevated section
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 75: end-elevation
2017-06-15T20:43:55Z 0x37bc Info Run Clearing the elevation required flag and closing the requires-elevation command (line 39).
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 76: # if Logos Smart Tags were being used before we ran, LogosCom.exe may still be running--terminate it so that Windows Installer doesn't see it as a file in use
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 77: wait|life-span=0|process-name=LogosCom.exe
2017-06-15T20:43:55Z 0x37bc Info RunCommandWait No processes found named 'LogosCom.exe'.
2017-06-15T20:43:55Z 0x37bc Info RunCommandWait Finished waiting.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 78: # enable Windows Installer logging
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 79: enable-msi-log|file-path=DigitalLibraryInstall.log|log-mode=8030
2017-06-15T20:43:55Z 0x37bc Info RunCommandEnableMSILog Enabling Windows Installer logging with log mode '8030' to 'C:\Users\Mikes\Documents\Logos Log Files\DigitalLibraryInstall.log'.
2017-06-15T20:43:55Z 0x37bc Info RunCommandEnableMSILog MsiEnableLogW succeeded.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 80: # on x86, install the 32 bit Digital Library msi
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 81: if-os-32-bit
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfOsIs32Bit Process is not a 32 bit process.
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfOsIs32Bit Skipping if block.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 82: install|name=Logos Bible Software|message-id-name=236|command-line=REBOOT=ReallySuppress|package=Logos-x86.msi|ui-level=basic|abort-on-failure=yes|title=Logos Bible Software Setup|message-id-title=221|message=The installation of Logos Bible Software did not succeed.|message-id-message=237|icon=error|message-hash-mismatch=The installer file for "Logos Bible Software" was corrupted during the download. Please run Setup again.|message-id-hash-mismatch=235
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 83: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 0
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 84: # on x64, install the 64 bit Digital Library msi
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 85: if-os-64-bit
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfOsIs64Bit Process is a 64 bit process.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 86: # if upgrading x86 to x64 and installed version is less than 6.0.0.1167 (msi version 6.0.1167), install then reinstall to force replacement of x86 components whose file versions didn't change
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 87: if-installed|upgrade-code={2013914C-1AD0-43A3-877D-C717FA6B6865}|version=4.00.0000
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Calling MsiEnumRelatedProductsW with Upgrade Code '{2013914C-1AD0-43A3-877D-C717FA6B6865}' to find the installed msi.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Found installed msi with Product Code '{D9D58101-8601-49C1-8601-CDF6B33E8006}'.
2017-06-15T20:43:55Z 0x37bc Info CompareVersionStrings Comparing version strings '4.00.0000' to '7.96.37'.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Product is installed.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 88: if-not-installed|upgrade-code={2013914C-1AD0-43A3-877D-C717FA6B6865}|version=6.0.1167
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Calling MsiEnumRelatedProductsW with Upgrade Code '{2013914C-1AD0-43A3-877D-C717FA6B6865}' to find the installed msi.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Found installed msi with Product Code '{D9D58101-8601-49C1-8601-CDF6B33E8006}'.
2017-06-15T20:43:55Z 0x37bc Info CompareVersionStrings Comparing version strings '6.0.1167' to '7.96.37'.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Product is installed.
2017-06-15T20:43:55Z 0x37bc Info RunCommandIfNotInstalled Skipping if block.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 89: install|name=Logos Bible Software|message-id-name=236|command-line=REBOOT=ReallySuppress|package=Logos-x64.msi|ui-level=basic|abort-on-failure=yes|title=Logos Bible Software Setup|message-id-title=221|message=The installation of Logos Bible Software did not succeed.|message-id-message=237|icon=error|message-hash-mismatch=The installer file for "Logos Bible Software" was corrupted during the download. Please run Setup again.|message-id-hash-mismatch=235
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 90: abort
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 91: # reinstall
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 92: enable-msi-log|file-path=DigitalLibraryReinstall.log|log-mode=8030
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 93: reinstall|upgrade-code={2013914C-1AD0-43A3-877D-C717FA6B6865}|ui-level=basic
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 94: abort
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 95: # end of x86 to x64 upgrade
2017-06-15T20:43:55Z 0x37bc Info Run Skipping (Pending end-if count: 1)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 96: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Pending end-if count decrementing to 0
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 97: # end of upgrade
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 98: end-if
2017-06-15T20:43:55Z 0x37bc Info Run Setting result for line number 86: 'if-installed' to 'success'.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 99: # otherwise a standard update (update is not yet installed)
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 100: if-not-installed|upgrade-code={2013914C-1AD0-43A3-877D-C717FA6B6865}|version=7.112.0015
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Calling MsiEnumRelatedProductsW with Upgrade Code '{2013914C-1AD0-43A3-877D-C717FA6B6865}' to find the installed msi.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Found installed msi with Product Code '{D9D58101-8601-49C1-8601-CDF6B33E8006}'.
2017-06-15T20:43:55Z 0x37bc Info CompareVersionStrings Comparing version strings '7.112.0015' to '7.96.37'.
2017-06-15T20:43:55Z 0x37bc Info IsProductInstalled Product is not installed.
2017-06-15T20:43:55Z 0x37bc Info Run Processing line 101: install|name=Logos Bible Software|message-id-name=236|command-line=REBOOT=ReallySuppress|package=Logos-x64.msi|ui-level=basic|abort-on-failure=yes|title=Logos Bible Software Setup|message-id-title=221|message=The installation of Logos Bible Software did not succeed.|message-id-message=237|icon=error|message-hash-mismatch=The installer file for "Logos Bible Software" was corrupted during the download. Please run Setup again.|message-id-hash-mismatch=235
2017-06-15T20:43:55Z 0x37bc Info SetInstallerUILevel Overriding Windows Installer UI level, setting to none (-background command line switch specified).
2017-06-15T20:43:55Z 0x37bc Info RunCommandInstall Copying source installer file from 'C:\Users\Mikes\AppData\Local\Logos4\Data\s2mqpoxu.35y\UpdateManager\Installers\8093\Logos-x64.msi' to 'C:\Users\Mikes\AppData\Local\Logos\Install\Installers\Logos-x64.msi'.
2017-06-15T20:43:58Z 0x37bc Info RunCommandInstall Verified digital signature and file hash of 'C:\Users\Mikes\AppData\Local\Logos\Install\Installers\Logos-x64.msi'.
2017-06-15T20:43:58Z 0x37bc Info RunCommandInstall Installing package 'C:\Users\Mikes\AppData\Local\Logos\Install\Installers\Logos-x64.msi' with command line 'REBOOT=ReallySuppress', UI level '2'.
2017-06-15T20:44:09Z 0x37bc Info RunCommandInstall MsiInstallProductW returned 1603: failure
2017-06-15T20:44:09Z 0x37bc Error RunCommandInstall The Windows Installer return code must be ERROR_SUCCESS (0) to succeed. Flagging for abort.
2017-06-15T20:44:09Z 0x37bc Info LogosMessageBox Displaying message box with title 'Logos Bible Software Setup', message 'The installation of Logos Bible Software did not succeed.' and an error icon.
2017-06-15T20:44:11Z 0x37bc Info Run Processing line 102: end-if
2017-06-15T20:44:11Z 0x37bc Info Run Setting result for line number 99: 'if-not-installed' to 'success'.
2017-06-15T20:44:11Z 0x37bc Info Run Processing line 103: # end of 64-bit install
2017-06-15T20:44:11Z 0x37bc Info Run Processing line 104: end-if
2017-06-15T20:44:11Z 0x37bc Info Run Setting result for line number 84: 'if-os-64-bit' to 'success'.
2017-06-15T20:44:11Z 0x37bc Info Run Processing line 105: # if the install failed, it set the abort flag; abort now
2017-06-15T20:44:11Z 0x37bc Info Run Processing line 106: abort
2017-06-15T20:44:11Z 0x37bc Info RunCommandAbort Aborting
2017-06-15T20:44:11Z 0x37bc Info LookupMessage Message ID not specified, using script's string value of ''.
2017-06-15T20:44:11Z 0x37bc Info Run Return code 'fail', canceling BITS download jobs.
2017-06-15T20:44:11Z 0x37bc Info CancelBackgroundCopyJobs Checking for background copy jobs.
2017-06-15T20:44:11Z 0x37bc Info SaveCommands Writing command file back to 'C:\Users\Mikes\AppData\Local\Logos\Install\Logos4UpdateScript.lbxdat'.
2017-06-15T20:44:11Z 0x37bc Info Module Terminating module, return code 2.