Bug? Remove annotations removed the entire note across multiple resources

Page 1 of 1 (6 items)
This post has 5 Replies | 0 Followers

Posts 3628
Forum MVP
PetahChristian | Forum Activity | Posted: Mon, Jul 10 2017 5:01 PM

I like to organize my Mobile Ed notes by course, then by segment.

So, for HB101, I keep all my notes in "📚My HB101 notes", with a separate note for each segment:

Each segment's notes have multiple attachments from both the transcript, and the readings for that segment.

I had started a new note (by highlighting some text from HB101 segment 15), then started the readings from Beginning Biblical Hebrew (BBH) and added a few attachments from that resource.

I realized that I wanted to make a different selection for one of the BBH attachments, so I selected the annotated selection from BBH and chose "Remove annotations," expecting that it would only remove that one annotation from the note it was attached to.

Instead it removed the entire note for segment 15, along with every attachment. The transcript as well as the BBH reading now had no other notes.

Is that the expected behavior of "Remove annotations" from a small selection of text in one resource actually removes all attachments along with the original note from other resources?

If it matters, I had "Edit attachment points" enabled in the note itself, as I was in the process of adding other notes for the segment.

Normally I use "Open annotation," then delete the specific attachment by hand.

I do understand that "Remove annotations" will remove all annotations for a larger scope than the selection, if the larger annotation is part of the selection. But in this case, it removed annotations from unrelated selections in the BBH text, as well as ones from a completely different resource (the transcript).

My top three Logos 9 Wishlist items: Carta, Dark mode, and Hebrew audio bible, please.

Posts 301
LogosEmployee
Brandyn Whittington | Forum Activity | Replied: Tue, Jul 11 2017 9:53 AM

Hey PetahChristian! Thanks for bringing this to our attention. This is most certainly unintended and have a case open regarding the behavior. 

Posts 3628
Forum MVP
PetahChristian | Forum Activity | Replied: Tue, Jul 11 2017 10:28 AM

Thanks Brandyn, that was quick!

My top three Logos 9 Wishlist items: Carta, Dark mode, and Hebrew audio bible, please.

Posts 301
LogosEmployee
Brandyn Whittington | Forum Activity | Replied: Tue, Jul 11 2017 1:19 PM

Actually it looks like I misspoke. While we do certainly have a case regarding the behavior, at this moment what you are experiencing is intended but we are looking into changing it. I'm terribly sorry for any confusion I may have caused. 

Posts 3628
Forum MVP
PetahChristian | Forum Activity | Replied: Tue, Jul 11 2017 1:44 PM

Brandyn Whittington:

Actually it looks like I misspoke. While we do certainly have a case regarding the behavior, at this moment what you are experiencing is intended but we are looking into changing it. I'm terribly sorry for any confusion I may have caused. 

No apology needed, Brandyn!

That intentional behavior seems very unexpected and destructive. Fortunately it did not take me that long to realize what happened and add the few notes back in, but I'd hate to have lost an entire older note, and not be able to recall or reconstruct everything I had highlighted.

An oft-requested undo option would have been nice to recover from deletions that affected a different scope than what we expected.

In the meantime, I'll make a note to completely avoid using the "Remove annotations" feature.

(Having said all that, I hope the new notes implementation will fix that "intentional" behavior. I wouldn't want the developers to waste any time fixing old notes issues, since it will be replaced by a new notes system.)

My top three Logos 9 Wishlist items: Carta, Dark mode, and Hebrew audio bible, please.

Posts 3628
Forum MVP
PetahChristian | Forum Activity | Replied: Fri, Oct 27 2017 7:39 AM

I just got burned by this again, and lost the last two hours worth of highlights I had made.

Removing one particular highlight should not remove every highlight associated with a note.

Will the new notes system either preferably fix this shortcoming, or provide a way to "undo" such an overly destructive action?

My top three Logos 9 Wishlist items: Carta, Dark mode, and Hebrew audio bible, please.

Page 1 of 1 (6 items) | RSS