FREEZE: 7.8 RC-1 Attempting to close panel

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Jack Caviness | Forum Activity | Posted: Tue, Jul 18 2017 4:03 AM

Was reading TLV as part of a Connect the Testaments  reading plan. When I clicked the final Read link, Logos opened a new panel of the same resource rather than returning to the beginning of tomorrow's reading. This happens occasionally, but not consistently. I did not notice this and completed the next phase of my reading in UIBS5. When I returned to the TLV panel to update the layout, I noticed the second instance over the original one. When I clicked the X to close that panel, I was rewarded with the colorful spinning pizza. Took a sample log

4265.Sample LogosLogs.jackcav.20170718-064953.zip

The pizza continued to spin and logos.log showed no activity, so I forced Logos to quit and archived logs

6013.LogosLogs.jackcav.20170718-065157.zip

Reopened Logos to a blank layout (my default) without incident. Opened the reading layout and clicked the first part of tomorrow's TLV reading. Everything functioned as it should have.

Posts 128
Andrew116 | Forum Activity | Replied: Mon, Jul 31 2017 7:07 PM

Mine freezes attempting to close any panel, no matter what it is. 

7.9 

5672.LogosLogs.Hayesy.20170801-111006.zip

Posts 195
Daniel Radke | Forum Activity | Replied: Mon, Jul 31 2017 10:12 PM

Andrew116:

Mine freezes attempting to close any panel, no matter what it is.

I have had this issue too with 7.8 and now with 7.8 SR-1. When I experience this, I restart Logos and usually upon reopening this issue has gone away.

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Posts 128
Andrew116 | Forum Activity | Replied: Tue, Aug 1 2017 6:22 PM

Does not go away for me

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LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Aug 2 2017 12:53 PM

Hey Andrew,

Our devs think this is caused by an issue we already have a case for. I've added this thread to the case.

Posts 2635
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Sep 12 2017 10:42 AM

Jack Caviness:

Was reading TLV as part of a Connect the Testaments  reading plan. When I clicked the final Read link, Logos opened a new panel of the same resource rather than returning to the beginning of tomorrow's reading. This happens occasionally, but not consistently. I did not notice this and completed the next phase of my reading in UIBS5. When I returned to the TLV panel to update the layout, I noticed the second instance over the original one. When I clicked the X to close that panel, I was rewarded with the colorful spinning pizza. Took a sample log

4265.Sample LogosLogs.jackcav.20170718-064953.zip

The pizza continued to spin and logos.log showed no activity, so I forced Logos to quit and archived logs

6013.LogosLogs.jackcav.20170718-065157.zip

Reopened Logos to a blank layout (my default) without incident. Opened the reading layout and clicked the first part of tomorrow's TLV reading. Everything functioned as it should have.

These hangs should be fixed in 7.10 Beta 1.

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