Logos Now membership and can;t tell what resources I own!

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Posts 23
Frank | Forum Activity | Posted: Mon, Aug 7 2017 1:47 PM

Hi,

I am a Logos now member and use Logos 7...I had some questions about how to tell what I own and what I don;t own several months ago, I contacted customer service and was told that whatever I could see in my library, I owned....(I am not blaming customer service...just expressing a concern)

So recently I was searching for some new resources (Latin) and  some of the results indicated I did not own some resources I thought I owned...i.e "the latin-english reverse interlinear vulgate"...I have a lot of resources and purchased several "collections" and have about 1400 resources....

So I contacted customer service and was told that I did not own this resource but it was part of the Logos now dataset and to post this concern on the forum...my concern is I am marking up  resources which I  use in a named layout (which I save) and then may not return to that layout for months and the resource is not there because I don't "really own it"......

So I am really confused....I suggested that Logos provide a column or something in the Library that tells me what I really own and what would disappear if I was not a Logos now member..I would also like Logos to provide some sort of dialog box asking if I want to purchase that resource before it gets deleted

I really like Logos but suggest Logos automatically indicate what I do and do not own in my Library

Thanks

Frank

Posts 17968
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Aug 7 2017 2:01 PM

Frank:
So I am really confused....I suggested that Logos provide a column or something in the Library that tells me what I really own and what would disappear if I was not a Logos now member..

Welcome Big Smile

Thankful for License column in Library, which has Temporary for resources not owned

Thankful for Now Members => https://www.logos.com/now-members that shows some Temporary resources plus purchase discounts.

Keep Smiling Smile

Posts 17968
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Aug 7 2017 2:03 PM

Keep Smiling 4 Jesus :):
Thankful for Now Members => https://www.logos.com/now-members that shows some Temporary resources plus purchase discounts.

Logos Now Preview Resource history => https://www.logos.com/now-preview-resources

Keep Smiling Smile

Posts 23
Frank | Forum Activity | Replied: Mon, Aug 7 2017 2:36 PM

Thanks so much for your quick reply..

That really helps!

Frank

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