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Posts 440
Lewis Harper | Forum Activity | Posted: Wed, Aug 9 2017 8:31 AM

Sync error message

MacOS Sierra

version 10.12.6

7462.LogosLogs.lewisharper.20170809-102307.zip

Posts 3159
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Aug 9 2017 9:33 AM

Hi Lewis,

It looks like your sync error is related to Visual Filters. Did you recently create any new ones or make any changes?

Posts 440
Lewis Harper | Forum Activity | Replied: Wed, Aug 9 2017 10:40 AM

Philana,

I haven't created any new visual filters lately.  I don't have any sync problems with my old MacBook Pro just my new one.  

I've deleted all my visual filters and still get the same error message.

Posts 25991
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Aug 9 2017 2:19 PM

Lewis Harper:
I've deleted all my visual filters and still get the same error message.

Try deleting the folder /Users/lewisharper/Library/Application Support/Logos4/Documents/2xa72hji.xxc/Documents/VisualFilter

Dave
===

Windows 10 & Android 8

Posts 440
Lewis Harper | Forum Activity | Replied: Wed, Aug 9 2017 2:25 PM

Thanks Dave,

That fixed the sync problem.

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