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Jack Caviness | Forum Activity | Posted: Wed, Aug 16 2017 3:21 AM

Logos 7.9 Beta 3 Mac OS 10.12.6

Opened Logos to a blank layout—My default. Clicked toolbar shortcut to open my devotional layout. The pizza spun for a few seconds, then Logos was replaced by the Apple Crash Dialog

8015.Apple Crash 2.rtf

4214.LogosLogs.jackcav.20170816-061234.zip

Restarted to a blank layout. Clicked the same toolbar shortcut. Logos simply disappeared

5707.LogosLogs.jackcav.20170816-061425.zip

Tried a couple of other layouts from toolbar shortcuts. They both opened properly. Tried the original devotional layout. This time it opened properly.

Posts 10817
Forum MVP
Jack Caviness | Forum Activity | Replied: Wed, Aug 16 2017 12:16 PM

And again. This time while switching to my Courses layout

3755.Apple Crash.rtf

0118.LogosLogs.jackcav.20170816-151337.zip

Restart to blank layout then click shortcut for courses layout. Layout populated successfully.

Posts 10817
Forum MVP
Jack Caviness | Forum Activity | Replied: Thu, Aug 17 2017 10:57 AM

And Again. This time with the Ephesians layout active. Opened the Courses tool. Clicked on course in progress—Ephesians by Lynn Cohick. Once again, Logos was replaced by the Apple Crash notice.

1325.Apple Crash.rtf

8875.LogosLogs.jackcav.20170817-135446.zip

Posts 10817
Forum MVP
Jack Caviness | Forum Activity | Replied: Sat, Aug 19 2017 3:43 AM

Yet again—This time attempting to open my Devotional layout.

3531.Apple Crash.rtf

8814.LogosLogs.jackcav.20170819-062432.zip

Secondary display with Windows menu

Main display

Please note that the four crashes reported in this thread were opening two different layouts—and coming from different layouts. 

Posts 2108
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Sat, Aug 19 2017 2:11 PM

We have a case in our next two-week sprint starting on Monday to address this.

Posts 10817
Forum MVP
Jack Caviness | Forum Activity | Replied: Sun, Aug 20 2017 3:27 AM

Phil Gons (Faithlife):

We have a case in our next two-week sprint starting on Monday to address this.

Multiplied thanks, Phil Party!!!

Posts 10817
Forum MVP
Jack Caviness | Forum Activity | Replied: Thu, Aug 31 2017 2:31 AM

It's been 2 weeks, but the crash happened again this morning. After opening Logos for the first time this morning, clicked toolbar shortcut for my Devotional layout. Then, went to Mail to check there while the layout was opening. Was interrupted by an Apple Crash dialog.

5430.Apple Crash.rtf

1220.LogosLogs.jackcav.20170831-052050.zip

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