My birthday voucher came through today (really love that you do this), but it's not working at the moment.
It validates when it's pasted in - I get a green tick and the voucher code displays underneath - but I still get the same price.
Can you post here or email me a screenshot of your cart?
I checked your account and the discount, and it should be working.
celeste.fiorillo [at] faithlife.com
Just wondering...is the birthday voucher a one-time thing? I got it when it first came out years ago, but haven't received one since, even though I've inquired about it.
David Paul:is the birthday voucher a one-time thing?
No, it's every year, but you 1) have to be subscribed to personalized offers, and 2) completely filled out your profile.
My top three Logos 9 Wishlist items: Carta, Dark mode, and Hebrew audio bible, please.
Celeste Fiorillo: Can you post here or email me a screenshot of your cart?
I've just emailed it over.
There was a technical error, but it should work now. Sorry for the inconvenience.
Just to clarify, it's now the "Logos" list you need to be on. You can check here: https://faithlife.com/account/email-preferences/en/
And this is where you fill in your birthday: https://faithlife.com/account/edit
Fixed within minutes. You guys are outstanding! Thank you!
I am still waiting for my birthday voucher...
O dear... I just saw it in my inbox being `read'
Thanks Celeste. I check my settings and my Bday was set correctly, but I received no voucher. Who do I call or email?
You can call or email Customer Service and they'll get you sorted out!
cs@logos.com
800-875-6467