Issue with Courses tool

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This post has 9 Replies | 2 Followers

Posts 3229
Mattillo | Forum Activity | Posted: Thu, Sep 14 2017 4:45 PM

Please see attached photos.  In the courses tool I can only start the Erasmian version of the Greek Tutor.  When I go to the Koine version there is no option to start the course.  Thoughts?

Posts 2078
LogosEmployee

Is one of the requirements locked? Your screenshot doesn't quite go down far enough...

Posts 3229
Mattillo | Forum Activity | Replied: Thu, Sep 14 2017 7:04 PM

All the requirements are green checked except for the main book to the course which hasn't been released yet. It should be the same as the other course with different pronunciation

Posts 3229
Mattillo | Forum Activity | Replied: Thu, Sep 14 2017 7:11 PM

I don't know if this changes anything but the course is found amongst my available courses though it is under partially unavailable.  Not sure what that means.  I can do the course outside the courses tool... just not in it

Posts 3229
Mattillo | Forum Activity | Replied: Thu, Sep 14 2017 7:16 PM

Posts 3229
Mattillo | Forum Activity | Replied: Thu, Sep 14 2017 7:16 PM

Posts 2078
LogosEmployee

If any of the required items are not checked, then you will be unable to start the course.

Posts 3229
Mattillo | Forum Activity | Replied: Fri, Sep 15 2017 3:59 AM

Both the Erasmian version and the koine version are missing that resource. I can start the erasmian version just fine though. I know this course is rolling out in pieces but we were told we could start the course while we wait for the rest. Not a huge deal but it is odd I can start one and not the other

Posts 360
LogosEmployee
Miles Custis | Forum Activity | Replied: Fri, Sep 15 2017 10:46 AM

Mattillo, we accidentally included some resources as "Requirements" that shouldn't have been. We're updating these learning plans in the Courses Tool, and the corrected plans should be available later today. Thanks.

Posts 3229
Mattillo | Forum Activity | Replied: Fri, Sep 15 2017 10:50 AM

Thank you sir!

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