Double finger scroll no longer scrolls as expected

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This post has 33 Replies | 6 Followers

Posts 30
Jacques | Forum Activity | Replied: Mon, Apr 23 2018 10:59 AM

Dave Hooton:

Annoyingly so.

I know some bugs can be hard to fix and others are just not high up on the priority list, but I would like to add my vote to escalate this specific one if possible.

Please, I really miss this functionality and I would never go back to the previous Android version and forfeit the great "tabs" feature . 

 Thanks

Posts 13
Chad Dukes | Forum Activity | Replied: Mon, Apr 23 2018 7:45 PM

I will agree. It is not like it hasn't been like this for quite some time - and it used to work just fine. Doe anyone know if you can user voice fixing a bug instead of a feature request?

Posts 2718
Kevin A. Purcell | Forum Activity | Replied: Tue, Apr 24 2018 6:18 AM

Jacques:

Dave Hooton:

Annoyingly so.

I know some bugs can be hard to fix and others are just not high up on the priority list, but I would like to add my vote to escalate this specific one if possible.

Please, I really miss this functionality and I would never go back to the previous Android version and forfeit the great "tabs" feature . 

 Thanks

Absolutely!!

YesYesYes

Posts 13
Chad Dukes | Forum Activity | Replied: Wed, Jun 13 2018 4:36 PM

6.4.1 still not working

Posts 21
chacojerald | Forum Activity | Replied: Tue, Nov 6 2018 2:10 PM

So here we are at version 8.0.1.  First of all, let me say I was very excited to see the changes to the app which just keeps getting better!  However, this issue remains frustratingly unchanged!  I would expect it to be disabled or fixed, but alas, it still works in all of it´s useless quirkiness, jumping around all over the place as described originally in this post.  Did I mention?  This is a function that once worked smoothly but somehow got broken.  This combined with the weird new dysfunctional text selection tool makes highlighting a real chore...

Posts 13
Chad Dukes | Forum Activity | Replied: Tue, Nov 6 2018 3:18 PM

What irritates me (a little) is that it works just like it should on my iPad. It is only android that it is flaky.

Posts 2718
Kevin A. Purcell | Forum Activity | Replied: Wed, Nov 14 2018 1:01 PM

Still nothing on this?

Come on Faithlife. This is a really annoying thing!

Posts 13
Chad Dukes | Forum Activity | Replied: Tue, Dec 11 2018 10:26 PM

Still nothing. Please fix this. I have been waiting years for this to be corrected. Please please fix this - our just tell me you are not going to. I have a little hope with every update notification only to be disappointed again. I am literally irritated every day over this; there is not a single day that goes by where I use the app (almost every actual day) that the lack of the response in addressing this issue does not enter my mind. 

Posts 194
LogosEmployee
Daniel Di Bartolo | Forum Activity | Replied: Wed, Dec 12 2018 1:53 PM

Hi all, 

We're working on addressing this. We're going to roll out a feature where highlighting across pages in paging-mode will turn the page. Most other reader apps do some version of this, and we'd like to move towards generally accepted UX patters like that. 

We'd probably roll that solution out on iOS and may do away with the two-fingered scroll entirely on both platforms. 

This approach would help us make the app easier and more intuitive for people to use, especially users who are new to Logos. I know that highlighting across pages in scrolling mode is important to many users-- and we should do a better job of supporting that. 

I'm sorry it's taken so long for us to address this, especially for those of you who use this in your work flow. It's been lower on the priority list for us as we worked to deliver L8. We want to address the underlying problem, which is we don't really have a discoverable way to highlight across pages-- that's why we've delayed fixing the two-fingered scroll. 

Posts 13
Chad Dukes | Forum Activity | Replied: Wed, Dec 12 2018 2:12 PM

Thank you Daniel for taking the time to reply. I'm good for another 6 months or so Wink before I forget that I am an adult and get impatient again. I appreciate the hard work you guys do to try to balance usability and features. 

This feature (at least for me) has always been about being able to quickly check preceding context as I am reading - by scrolling up a couple of lines instead of a page back - so I can see the whole verse/passage without it being artificially broke up. I know that the way to make this happen is to simply turn on scrolling, but I find it difficult to read large amounts in this way (when I am turning the page, my eye goes to the correct place - when scrolling, I have to find my place again). 

I would love it if you guys put it as a user voice item to see if it would really be worthwhile to keep in the app (assuming that it must be causing some issue on Android for it not to have been fixed in years) or if it was kept in the app regardless of it being intuitive (if it is a relatively simple fix) because it is a great feature that facilitates reading something where every word and its relationship to the surrounding words really matters.

Posts 2
Alan Hirsch | Forum Activity | Replied: Fri, Dec 21 2018 10:56 AM

My. Issue is more with the loss of continuity with highlights that extend over a page....previously if was relatively easy to make a highlight selection that spannned a number of pages.  Not, it beaks up into pieces.  Very very irritating given that this is one of the features I most love about Logos on iOS.  PLEASE return it to its former functionality.  Thanks!! 

Posts 27678
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Dec 21 2018 11:48 AM

Alan Hirsch:
My. Issue is more with the loss of continuity with highlights that extend over a page

Change to scrolling view and you should not have that problem. 

OSX & iOS | Logs |  Install

Posts 2
Alan Hirsch | Forum Activity | Replied: Wed, Jan 2 2019 2:08 PM

Actually, changing to scrolling view and then selecting using the drag principle doesn't always help.  Sometimes while it will highlight, it just won't even copy the selection just highlighted.  Again I appeal to restore previous functionality.  It was sooo good.  

Blessings for 2019!!  And thanks!

Posts 27678
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Jan 2 2019 2:13 PM

Alan Hirsch:

Actually, changing to scrolling view and then selecting using the drag principle doesn't always help.  Sometimes while it will highlight, it just won't even copy the selection just highlighted.  Again I appeal to restore previous functionality.  It was sooo good.  

I don’t know what you are talking about and the behavior hasn’t changed for years. Also, this forum refers to the old app. It would be best to create a new thread in the new forum. 

OSX & iOS | Logs |  Install

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