A17 loads partial home page

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Bob Deacon | Forum Activity | Posted: Wed, Apr 7 2010 5:21 PM

6607.Archive.zip

Here are the logs. A17 will load with a partial home page. The only thing on the home page is the "Welcome to Logos 4 Mac" on the left side of the page. You can do nothing else from that point. You have to do a force reboot to get out of it. A17 worked the very first time it was started. It has not worked at all since then. I have uninstalled and reinstalled A17 to no avail.

 

Bob

 

Bob Deacon

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LogosEmployee
Thomas Ball | Forum Activity | Replied: Thu, Apr 8 2010 12:11 PM

Bob

Thank you for the logs. Could you try something for me? Well two things actually. First Delete the Logos4 app from you Application folder and reinstall it from the following link: http://www.logos.com/logos4mac

Then could you move the homepage file out of its location to your desktop and reopen Logos4? The homepage is in the following location: (Users/userfolder/Library/Application Support/Logos4/Data/uniquefolder.xxx/HomePage)

Move the folder that has a date on it out of the HomePage folder and reopen Logos4 and tell me if you get the same result. Thanks.

 

 

Posts 589
Bob Deacon | Forum Activity | Replied: Thu, Apr 8 2010 12:44 PM

Tommy, I tried to post but could not find this post earlier. The strangest thing has happened. I tried once again this morning to start L4 just to see what, if anything different would happen and it did! L4 home page came up in its entirety and seems to function normally. I have no idea why but when I had the problem it was not getting the remaining data for the home page. Now it is working fine. I can still do these things if you think it is necessary or if it will help others. Just let me know. Thanks for looking at my logs and being considerate of this problem and thanks for all the hard work on Logos for Mac.

 

Bob

Bob Deacon

Surface Pro 6

MacBook Air (2017) Big Sur

Ipad Air 2 (ios 9.7 (0014)

Samsung A50 (9.7 907000152)

Posts 3196
LogosEmployee
Thomas Ball | Forum Activity | Replied: Fri, Apr 9 2010 2:25 PM

Bob:

    Glad to know the issue has been resolved. Don't worry about my past instructions, I'm pretty sure I have everything I need. Thanks again.

 

Posts 589
Bob Deacon | Forum Activity | Replied: Fri, Apr 9 2010 3:48 PM

Thank you for your help.

Bob Deacon

Surface Pro 6

MacBook Air (2017) Big Sur

Ipad Air 2 (ios 9.7 (0014)

Samsung A50 (9.7 907000152)

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